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Dedicated Mental Health Counselor offering years of experience delivering holistic patient-centered healthcare. Talented in leveraging proven methods to provide quality care.
- Guest services
- Inventory control procedures
- Merchandising expertise
| - Loss prevention
- Cash register operations
- Product promotions
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11/2020 to Current Outpatient Therapist Beacon Light Behavioral Health System – Surveyor, PA,
- Identified client needs and treatment goals and created treatment plans.
- Checked treatment notes to maintain compliance with HIPAA regulations.
- Conducted individual and couples therapy with clients weekly.
- Built therapeutic relationships through compassionate approach.
- Provided wide variety of individual, group and familial counseling intervention strategies using holistic methodologies to assist patients.
- Coordinated with PCP and health care officials to interest students in mental health field, resulting in valuable student participation.
- Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
05/2018 to 10/2020 Residence Director of Residential Engagement Westfield State University – City, STATE,
- Develop a highly competent and committed building staff team through training, supervising, mentoring and evaluating staff members.
- Conduct weekly building staff meetings and at least bi-weekly individual supervision meetings.
- Develop positive, professional and effective working relationships with all members of the Residential Life/Engagement staff team.
- Supervise 9-19 undergraduate resident/apartment assistants (RA/AAs), 1 senior resident assistant) and 1 student office assistant in college residence halls and/or on-campus apartments.
- Work to implement goals and priorities as outlined in the departmental strategic plan, including student learning and development, as well as operations components in assigned residence halls.
- Recruit, select, and train resident/apartment assistants and senior resident assistant.
- Provide leadership to staff in setting goals for the year; monitor work performance for accuracy and completeness in accordance with department and college goals and objectives; ensure staff compliance with established Residential Life policies and procedures.
- Conduct staff performance evaluations on a regular basis and during the yearly departmental evaluation process.
- Select, supervise, train, and evaluate student office assistant(s).
- Develop and implement in-staff training and development programs for RA/AAs in conjunction with the Assistant Director for Staff & Programs.
- Chair/co-chair and serve on department and divisional committees.
- Provide leadership for the day-to-day operation of one or more Residential Learning Communities, First Year Residential Experience, and/or Upper Years’ experience; assist with large-scale educational and community-based initiatives.
- Serve as personal counseling resource for staff and students in support of roommate conflicts, personal crises, and other concerns.
- Work in collaboration with the Case Manager to support and follow up with students of concerns.
04/2017 to 05/2018 Residence Director, Judicial Conduct Officer, Instructor American International College – City, STATE,
- Coordinates building opening and closing procedures, as well as manages building rosters.
- Oversees room changes in coordination with other Residence Life professionals and manages the collection of Room Condition Reports and other appropriate building paperwork.
- Supervises the Residence Hall Staff and Council.
- Provide leadership for the development of programs, strategies and activities that encourage and foster innovation in the support of student success and retention.
- Conduct regular analysis of, and make recommendations regarding, effective methods of service delivery and workflow in the CSSE to better support student success and retention.
- Enhance collaboration of offices and program delivery to expand outreach and access to all students.
- Participate with directors in regular planning and evidence-based evaluation of programs and services.
- Supervise budget activities of direct report units to ensure appropriate use of funds and adherence to institutional and state policies, and guide directors in budget building processes.
- Provide leadership for the execution and administration of department assessment efforts including student focus groups, staff focus groups, and internal and national benchmark surveys.
- Organized, Facilitated and taught 5 courses ( My Choices) to limit conduct in behavior, alcohol and drug related offenses.
- Reduced conduct in three months by 2%.
Expected in 05/2020 Master of Arts: Human Services, Counseling and Life Coaching
Liberty University - Lynchburg, VA,
GPA:
Expected in 05/2017 Bachelor of Arts: Public Relations
Westfield State University - Westfield, MA
GPA:
Certified Marriage Advisor
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