Dedicated Mental Health Counselor offering years of experience delivering holistic patient-centered healthcare. Talented in leveraging proven methods to provide quality care.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
11/2020 to Current
Outpatient TherapistBeacon Light Behavioral Health System – Surveyor, PA,
Identified client needs and treatment goals and created treatment plans.
Checked treatment notes to maintain compliance with HIPAA regulations.
Conducted individual and couples therapy with clients weekly.
Built therapeutic relationships through compassionate approach.
Provided wide variety of individual, group and familial counseling intervention strategies using holistic methodologies to assist patients.
Coordinated with PCP and health care officials to interest students in mental health field, resulting in valuable student participation.
Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
05/2018 to 10/2020
Residence Director of Residential EngagementWestfield State University – City, STATE,
Develop a highly competent and committed building staff team through training, supervising, mentoring and evaluating staff members.
Conduct weekly building staff meetings and at least bi-weekly individual supervision meetings.
Develop positive, professional and effective working relationships with all members of the Residential Life/Engagement staff team.
Supervise 9-19 undergraduate resident/apartment assistants (RA/AAs), 1 senior resident assistant) and 1 student office assistant in college residence halls and/or on-campus apartments.
Work to implement goals and priorities as outlined in the departmental strategic plan, including student learning and development, as well as operations components in assigned residence halls.
Recruit, select, and train resident/apartment assistants and senior resident assistant.
Provide leadership to staff in setting goals for the year; monitor work performance for accuracy and completeness in accordance with department and college goals and objectives; ensure staff compliance with established Residential Life policies and procedures.
Conduct staff performance evaluations on a regular basis and during the yearly departmental evaluation process.
Select, supervise, train, and evaluate student office assistant(s).
Develop and implement in-staff training and development programs for RA/AAs in conjunction with the Assistant Director for Staff & Programs.
Chair/co-chair and serve on department and divisional committees.
Provide leadership for the day-to-day operation of one or more Residential Learning Communities, First Year Residential Experience, and/or Upper Years’ experience; assist with large-scale educational and community-based initiatives.
Serve as personal counseling resource for staff and students in support of roommate conflicts, personal crises, and other concerns.
Work in collaboration with the Case Manager to support and follow up with students of concerns.
04/2017 to 05/2018
Residence Director, Judicial Conduct Officer, InstructorAmerican International College – City, STATE,
Coordinates building opening and closing procedures, as well as manages building rosters.
Oversees room changes in coordination with other Residence Life professionals and manages the collection of Room Condition Reports and other appropriate building paperwork.
Supervises the Residence Hall Staff and Council.
Provide leadership for the development of programs, strategies and activities that encourage and foster innovation in the support of student success and retention.
Conduct regular analysis of, and make recommendations regarding, effective methods of service delivery and workflow in the CSSE to better support student success and retention.
Enhance collaboration of offices and program delivery to expand outreach and access to all students.
Participate with directors in regular planning and evidence-based evaluation of programs and services.
Supervise budget activities of direct report units to ensure appropriate use of funds and adherence to institutional and state policies, and guide directors in budget building processes.
Provide leadership for the execution and administration of department assessment efforts including student focus groups, staff focus groups, and internal and national benchmark surveys.
Organized, Facilitated and taught 5 courses ( My Choices) to limit conduct in behavior, alcohol and drug related offenses.
Reduced conduct in three months by 2%.
Education and Training
Expected in 05/2020
Master of Arts: Human Services, Counseling and Life Coaching Liberty University - Lynchburg, VA, GPA:
Expected in 05/2017
Bachelor of Arts: Public Relations Westfield State University - Westfield, MA GPA:
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