orthopaedic surgical coordinator resume example with 20+ years of experience
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Surgery Scheduler with many years of experience. Proficient ICD-10, CPT coding, checking insuClaire coverage, obtaining work comp authorizations, referrals, legal matters, peer to peer reviews, and collecting payments. Reputation as a self directed professional who performs effectively in independent or team environments. Possesses excellent interpersonal communication skills and time management skills
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***Medstar Health bought out Greater Metropolitan Orthopaedics
(private practice) in May 2014. Everything remained the same, just different owners***
Scheduled surgeries/procedures for large Multi-location Orthopaedic practice with 19 physicians. Responsible for schedules for 4 physicians and covered for others as needed.
- Managed planning, scheduling, and coordination of inpatient and outpatient surgical procedures
- Coordinated with facilities to set up surgeries/procedures for Orthopaedic Surgeons/pain management.
- Educated patients about surgeries/procedures and provided treatment plan documentation.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Arranged for necessary equipment/supplies required for surgery/procedure.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries/procedures.
- Collected pre-operative lab and imaging results to facilitate surgery/procedure planning.
- Conducted patient intake interviews, recording and documenting relevant information.
- Registered and verified patient records before triage with most up-to-date information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
- Processed referrals through insuClaire and other medical specialists and documented details in patient charts.
- Trained and mentored staff of 5 on procedures, compliance requirements, systems updates.
- Managed monthly billing process to meet company revenue recognition policies for both Orthopaedic and Physical therapy Departments.
- Reviewed billing problems, researched issues, and resolved concerns for both Departments .
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies for both Departments.
- Conducted performance reviews and implemented improvement plans with office manager.
- Worked with patients to develop payment plans and bring accounts current in both Departments.
- Accessed sales and gross profit report to review company efficiency with office manager.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Utilized computer software to manage accounts payable and accounts receivable in both Departments.
- Composed, edited and prepared correspondence and other department documents.
- Participated in testing for billing modules, enhancing new functionality and process improvements in both Departments .
- Supervised day-to-day operations to meet performance, quality and service expectations.
Chamberlayne College - Boston, MA,
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Resume Overview
School Attended
- Chamberlayne College
- Attended Various CME Courses Over The Years
Job Titles Held:
- Orthopaedic Surgical Coordinator
- Assistant Manager, Admin Assist, Billing Manager
Degrees
- Associate of Arts
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