Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Committed and meticulous data scientist with extensive training and knowledge in leveraging science, data trends and patterns to optimize business results and human experiences. Forward-thinking and proactive leader with strengths in communication and collaboration. Proficient in translating needs with real-time data and making strategic recommendations to meet expected demands, promote efficiency and influence positive outcomes.

Skills
  • Job Analysis and Research Methods
  • Strategic Planning 
  • Problem Solving
  • Computer Skills
  • Analyzing Data
  • Storytelling Skills
  • Analytical Skills
  • Gap analysis
  • Decision Making Skills
  • Technical Skills
  • Diagnostic Skills
  • Monitoring
  • Education and Training
    NORTHCENTRAL UNIVERSITY Phoenix, AZ, Expected in 06/2020 Ph.D. : Industrial-Organizational Psychology - GPA :
    • Psi Chi: International Honor Society In Psychology graduate
    • The Society for Industrial and Organizational Psychology (SIOP) Member
    • Dissertation: “Stress, Burnout, and Mental Health Issues Among Ethnic Minority Workers of the Millennial Generation.” Published on Proquest. Other Pending Publications.
    • Completed professional development in Organizational Leadership
    SOUTHERN NEW HAMPSHIRE UNIVERSITY Manchester, NH, Expected in Master of Science : Industrial-Organizational Psychology - GPA :
    • The National Society of Leadership and Success Member
    UNIVERSITY OF HARTFORD Hartford, CT, Expected in Bachelor of Science : Politics and Government - GPA :
    • Pi Sigma Alpha, the National Political Science Honor Society Member
    • Magna cum laude. Graduated "with great distinction"
    • Presidential Scholarship Recipient
    Experience
    Applied Systems, Inc. - Organizational Psychologist Independent Contractor
    Dallas, TX, 09/2013 - Current
    • Interpreted observation and testing results through application of SPSS and NVIVO expertise to evaluate and solve diverse company problems.
    • Collected information necessary for qualitative case study by interviewing, observing and surveying participants. Resulting in 250 paged published manuscript of original research on the effects of minority stress, work-related stress, burnout, and mental health issues among ethnic minority millennial workers
    • Developed, implemented and facilitated training programs, wellness programs, and personal development workshops by assessing targeted clients needs resulting in optimized organizational and human experiences.
    • Defined problems, selected methods, compiled data, distilled information and assessed trends using advanced statistical and qualitative approaches resulting in a PhD.
    VERIZON WIRELESS - Senior Marketing Communications Specialist
    City, STATE, 06/2007 - 08/2013
    • Managed customer digital marketing strategies to meet client goals and objectives. Prepared and presented weekly reports to update stakeholders about success of each strategy.
    • Served as main point of contact for escalating critical concerns to resolve issues quickly and retain client base.
    • Completed in-depth analyses of competitor ad, keyword, bids and landing page activities to identify trends and make adjustments to marketing plans.
    • Demonstrated leadership and improved work processes by training others to establish core metrics for projects based upon client needs
    • Leveraged cloud-based software to unlock qualitative data points, capture and automate actionable data, trends, indicators, and insights to maintain market trends and product knowledge.
    HILTON HOTEL/ RAMADA INN/ DAYS INN - Hotel Front Desk Supervisor/Auditor
    City, STATE, 01/1997 - 12/2007
    • Mentored all new front desk employees, demonstrating best methods for servicing clients and guests.
    • Booked large groups of people for weddings, seminars, conferences and other events and offered the best available room rates.
    • Managed and trained team of four front desk agents in issue resolution by listening, finding common ground and building relationships which increased customer satisfaction and decreased interpersonal conflicts.
    • Demonstrated leadership by delegating and juggling tasks to accomplish high quality and timely delivery service goals; created agendas and communication materials to ensure productive team meetings; collaborated and communicated openly with staff which enhanced inclusion and exceeded workflow needs.
    • Contributed to development, planning and completion of project initiatives which transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
    Accomplishments
    • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
    • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
    • Consistently maintained high customer satisfaction ratings.
    • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action] and [Action].

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    Disclaimer

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume score
    could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

    87Good

    resume Strength

    • Formatting
    • Length
    • Personalization
    • Strong Summary
    • Target Job
    • Typos

    Resume Overview

    School Attended

    • NORTHCENTRAL UNIVERSITY
    • SOUTHERN NEW HAMPSHIRE UNIVERSITY
    • UNIVERSITY OF HARTFORD

    Job Titles Held:

    • Organizational Psychologist Independent Contractor
    • Senior Marketing Communications Specialist
    • Hotel Front Desk Supervisor/Auditor

    Degrees

    • Ph.D.
    • Master of Science
    • Bachelor of Science

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in: