Dependable leader bringing management experience and a willingness to take on added responsibility to accomplish organizational needs. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
Natural leader
Visionary
Consistently meet goals
Results-oriented
Supervisory training
High-profile presentations
Staff training/development
Operations management
Work History
Organ Recovery Supervisor, 05/2007
to 08/2014 Donor Alliance – Denver,
CO
Strengthened company's business by leading implementation of new equipment that saved the company $250,000.
Developed and rolled out new policies.
Interpreted and communicated new or revised policies to staff.
Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
Strategically planned methods to achieve operational goals and targets.
Continually maintained and improved the company's reputation and positive image in the markets served.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Identified process improvements in the day-to-day functioning of the department.
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Harbor Police Officer, 08/2004
to 09/2006 City of Oceanside – Oceanside,
CA
Actively patrolled assigned areas to prevent and detect crimes.
Apprehended offenders and conducted interviews and interrogations.
Talked regularly with citizens to establish rapport and become a familiar presence in the area.
Gathered necessary information for court appearances and testified as a witness under oath in court.
Responded to dispatched emergency assignments quickly and safely.
Demonstrated high standards of performance, including teamwork, communication and compassion.
Investigated and reported crimes, accidents, offenses and damage to property.
Senior Paramedic, 09/2003
to 08/2004 Mobile Physicians – San Marcos,
CA
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Documented patient information obtained from interviews.
Trained new staff on quality control procedures.
Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
Authorized drug refills and provided detailed prescription information to pharmacies.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Performed monthly inventory and maintained office and medical supply counts.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Managed team of medical support personnel.
Paramedic, 03/2000
to 09/2003 Denver Health and Hospital – Denver,
CO
Performed basic and advanced patient assessments.
Responded to dispatched emergency assignments quickly and safely.
Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
Administered infusion, medications and intubation.
Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
Demonstrated high standards of performance, including teamwork, communication and compassion.
Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
Education
MPA: Healthcare Management,
2013 KELLER GRADUATE SCHOOL OF MANAGEMENT - Denver,
CO
Graduated with Distinction
MBA: Healthcare Management,
2012 KELLER GRADUATE SCHOOL OF MANAGEMENT - Denver,
CO
Graduated with Distinction
Bachelor of Science: Technical Management,
2010 DEVRY UNIVERSITY - Denver,
CO
Graduated Summa Cum Laude
Who's Who Among Students in American Universities & Colleges
Accomplishments
Generated $250,000 in first-year cost savings through implementing new technology.
Spearheaded the first electronic comprehensive quality survey of customer service to maximize customer satisfaction.
