LiveCareer-Resume

orderly room clerk resume example with 10+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills.

Highlights
  • Self-starter
  • Problem resolution
  • Deadline-oriented
  • Microsoft Office
  • Inventory systems
  • Employee training and development
  • Dedicated team player
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Customer service expert
  • Telecommunication skills
  • Knowledge of HMOs, Medicare
  • Managed care contract knowledge
Accomplishments

Received Global War on Terrorism Service Medal. Maintained 100% accountability of a large section of equipment worth over $10,000 during overseas deployments.

Experience
03/2010 to 06/2013 Orderly room Clerk US Army | City, STATE,

Maintained detailed administrative and procedural processes to improve accuracy and efficiency for commander and 1ST SGT. Handled and processed confidential files for military personnel. Developed more efficient filing systems and solider database protocols. Logged and filed classified documents. Coordinated training schedules and filed crucial administrative paperwork.

05/2006 to 01/2010 Choice Counselor ACS | City, STATE,

Managed incoming and outgoing calls for the Medicaid reform program. Communicated with patients via phone and assist them with enrollment into Private health group. Handled and processed confidential patient information. Demonstrated mastery of customer service call script within specified time frames. Provided accurate and appropriate information in response to customer inquiries.

2003 to 05/2006 HR Coordinator, Customer Service Lowe's | City, STATE,

Explained human resources policies and procedures to all employees. Selected and interviewed candidates for all available positions. Managed communication regarding employee orientation and open enrollment for benefits. Managed over 300 personnel files according to policy and federal and state law and regulations. Helped training and development staff with all aspects of training coordination. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity.

Education
Expected in 2015 to to Associate of Arts | Business Management University of Maryland University College , Adelphi, MD GPA:

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Resume Overview

School Attended

  • University of Maryland University College

Job Titles Held:

  • Orderly room Clerk
  • Choice Counselor
  • HR Coordinator, Customer Service

Degrees

  • Associate of Arts

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