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order processing data entry certified pharmacy technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Accomplished and certified Pharmacy Technician with over 22 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. I have worked in a retail and mail-order setting.

Skills
  • Receiving incoming supplies
  • Confidentiality and HIPAA
  • Assisting pharmacists
  • Manual and automated medication dispensing
  • Updating medication histories
  • Drug inventory management
  • Processing payments
  • Drug safety
  • FDA Drug Safety Guidelines
  • Answering customer questions
  • HIPAA
  • Medication dispensing
  • Patient confidentiality
  • Patient education and counseling
  • Typing medication labels
Work History
Order Processing Data Entry/Certified Pharmacy Technician, 01/2009 - Current
Health Alliance Of Hudson Valley Port Jervis, NY,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Coordinated verification and filling of more than 2500 daily prescriptions in high-volume Mail-order pharmacy environment.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in Carepoint to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Pharmacy Technician, 02/2001 - 12/2008
Health Alliance Of Hudson Valley Warwick, NY,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assisted pharmacist by filling prescriptions for 150 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Processed incoming drug orders.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Entered and processed patients' prescriptions into internal system.
  • Set up and modified patient profiles in Carepoint to include current information such as medications and insurance details.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Restocked automated medication dispensing equipment.
Pharmacy Technician, 01/1998 - 02/2001
Walmart City, STATE,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assisted pharmacist by filling prescriptions for 100 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Counted, measured, and compounded medications following standard procedures.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
Education
Associate of Arts: Criminal Justice, Expected in 06/2007
-
University Of Phoenix - Tempe, AZ
GPA:
Status -
High School Diploma: , Expected in 06/1999
-
Springfield High School - Akron, OH,
GPA:
Status -
High School Diploma: , Expected in 06/1999
-
Portage Lakes Career Center - Green, OH
GPA:
Status -

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Resume Overview

School Attended

  • University Of Phoenix
  • Springfield High School
  • Portage Lakes Career Center

Job Titles Held:

  • Order Processing Data Entry/Certified Pharmacy Technician
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Associate of Arts
  • High School Diploma
  • High School Diploma

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