Service-focused professional and friendly team player with a knack for building productive working relationships. Reliable and friendly can quickly learn and master new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Over 20 years experience with sit down lift truck, reach truck, order picker, and electric pallet jack.
Was the captain of the enfocus team, (safety team).
Is a very team oriented and driven person.
11/2016 to Current
Order fulfillment associateThe Home Depot － Miami , FL.
Responsibilities include preparing delivery, online, and will call orders for customer merchandise.
Keep the delivery cage cleaned and organized so that other associates can access orders when customers come for merchandise pick-ups.
File delivery confirmations and contact customers when situations arise with their orders.
Must work and communicate with other Home Depot stores to ensure that the customer receives their merchandise even if it does not all come from my location.
Has been very successful in cleaning up and organizing the delivery cage since taking over this position, has been allowed to teach and train new associates on procedures to keep the delivery cage cleaned and organized.
08/2016 to 11/2016
Sales Specialist Doors and WindowsThe Home Depot － Miami, FLEducated customers on product and service offerings. Helped customers select products that best fit their personal needs. Placed custom special order doors and windows to customer's specs.
01/2010 to 08/2016
Department SupervisorThe Home Depot － Miami, FLOffered exceptional customer service to differentiate and promote the company brand. Oversaw all daily operations of the department at store. Exceeded personal sales goals for 10 quarters in a row.
Education and Training
Degree, Location, School Name
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