Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Skilled Systems Analyst with a proven track record of leading analysis and requirement-gathering efforts for application development projects. Additional background includes conducting joint and rapid application development sessions, service-oriented architecture and supervisory experience in functionality, usability, reliability, performance and regression testing.
Skills
Requirements gathering
Front-end web development
Data analysis
Strategic planning
ERP: Oracle Applications (R12.1.13), (iStore, Order Management and Oracle Alerts)
Oracle Functional Analyst, 06/2015 to Current Intelligrated – City, STATE,
Experience in Oracle E-Business Suite Applications Prepared Functional design documents for customizations/conversions using AIM methodology.
Experience in all phases of the system development/implementation life cycle.
Leading the offshore technical team and working in multiple time zones for implementing the Functional and technical solutions.
Prepared BR100 Documents for business users and addressing training (KT) sessions to users.
Analysis of the current system by interacting with business and cross functional team.
Analyzing the issues on Production System and resolving them.
Testing the functionality of new enhancements for new entitles in R12 (brazil entity).
Coordinating the Cross Functional teams for customizations and calling out key issues.
Established compatibility with third party software products by developing program for modification and integration.
Developed and implemented complex Internet and Intranet applications on multiple platforms.
Coordinated with systems partners to finalize designs and confirm requirements.
Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
E-Commerce Site Developer Leader, 05/2012 to 06/2015 Intelligrated – City, STATE,
Directed all phases of e-commerce projects, from planning and requirement gathering to testing and implementation.
Developed 40 executive presentations and reports to facilitate project evaluation and process improvement.
Implemented a set of comprehensive tracking processes to monitor iStore (Oracle e-commerce platform) performance.
Manage
the daily details of the development and technical improvements of the
e-commerce sites, which include working with Customer Service and Support (CSS)
management, marketing department and the IT group to coordinate all necessary
activities, including creation, development, system testing and implementation.
Manage a sales team of 18 across three location,
helping lead them to meet team/company and specific individual goals through
daily, monthly, quarterly reviews and annual budget between $750 M - 800 M.
Work with marketing team using analysis for promotional planning,
testing, and execution on projects valuing approximately $1.75 MM annually. Communicate the development goals and new release
features for CSS online tools throught external marketing while coordinating with the corporate
marketing team.
·
Utilize
multiple operating systems to develop and maintain dashboards used to optimize
data integrity, analysis and provide insight into promotional strategies, and sales
performance on a monthly, quarterly, and yearly basis for company’s spare part
website.
Functional Leader, 05/2008 to 04/2012 Procter & Gamble – City, STATE,
Project leader for a new reliability operating
system the company is developing.
Project aims to cut costs by 10,000+ man hours and $4 MM - $6.5 MM
annually.
Responsible for reviewing customer’s daily inventory
levels and making purchasing decisions to replenish inventory levels across all
of their distribution centers to avoid out-of-stocks and meet promotion
expected sales, purchases represent between $65 MM - $75 MM annually.
Manage a team of 12 individuals, helping lead
them to meet team/company and specific individual goals through daily, monthly,
quarterly reviews and annual budget between $550 M - $580 M.
In charge of training all new hires on SAP, Excel,
and P&G’s return logistics program, trained between 50 – 60 employees per
year last two.
Held accountable for removing over 250 hours
of non-value added work from the role and selling over 2.5 MM in net outside
sales each year.
Lead daily metrics review for all Functional
Leaders to gauge if company goals for the teams are being hit, if not conduct a
why-why analysis to root cause and create action plan to hit goals.
In charge of leading the team in meeting the
company goal of 95% of carrier on-time by collaborating with carrier’s to
improve their service by root causing misses and creating action plans to
prevent failure in the future.
Devised and published metrics to measure the organization's success in delivery of shipped orders.
Education
MBA: Management, Expected in April 2011 INDIANA WESLEYAN UNIVERSITY - Chester, Ohio GPA: Management
Bachelor of Arts: Communications, Expected in August 2003 MIAMI UNIVERSITY - Oxford, Ohio GPA: Speech Communication Public Relations Marketing
Business Analyst Training: , Expected in VILLANOVA UNIVERSITY - , GPA:
Green Belt Certification: , Expected in December 2013 STANFORD UNIVERSITY - Palo Alto, California GPA:
Advanced Project Management: , Expected in March 2013 - , GPA:
Bachelor of Science: Communications, Expected in 2003 Miami University - Oxford, Ohio GPA:
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