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Optometric Technician Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.

Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.

Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.

Skills
  • Monitoring patient progress
  • Medical office administration
  • Patient Scheduling
  • Insurance claims
  • Problem resolution
  • Team management
  • Completing insurance forms
  • Medical Records Management
  • Patient Assessments
  • Payment collection
  • Process improvement
  • Operational improvement
Work History
02/2020 to Current Optometric Technician Visionworks | Broomfield, CO,
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Collaborated with optometry staff to reach individual and team goals.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Communicated with ophthalmic companies to keep inventory at appropriate levels.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Gathered forms, copied insurance cards and worked diligently to collect patient information for billing and insurance filing.
09/2019 to 02/2020 Vision Center Associate Cafe Rio | Henderson, NV,
  • Optimized schedule and enhanced patient safety by maintaining clean, safe and well-organized examination rooms.
  • Assisted Optometrist during examinations and surgeries by passing instruments, obtaining supplies and supporting patient need.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
08/2019 to 09/2019 Cashier Walmart | City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Reviewed weekly sales circulars and monitored price changes.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers with special services, account updates and promotional options.
  • Checked prices for customers and processed items sold by scanning barcodes.
Education
Expected in 11/2023 Associate in Respiratory Therapy | Respiratory Therapy Georgia Northwestern Technical College, Rome, GA GPA:
Expected in 05/2019 Diploma | Gordon Central High School, Calhoun, GA GPA:

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Resume Overview

School Attended
  • Georgia Northwestern Technical College
  • Gordon Central High School
Job Titles Held:
  • Optometric Technician
  • Vision Center Associate
  • Cashier
Degrees
  • Associate in Respiratory Therapy
  • Diploma

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