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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Conscientious Healthcare professional offering over 8 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed technician with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Skills
  • Claims reviewing
  • Quality assurance
  • Service optimization
  • Data analysis
  • Provider support
  • Relationship development
  • Account servicing
  • Order processing
  • Marketing understanding
  • Service agreements
  • Account development
Education
Ozarks Technical Community College Springfield, MO Expected in 05/2013 Associate of Science : Nursing Science - GPA :
Work History
Myeyedr - Optometric Technician
Kennesaw, GA, 10/2019 - Current
  • Documented vital signs and health history for 20 patients every day.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Myeyedr - Optometric Technician
Kennett Square, PA, 04/2018 - 08/2019
  • Documented vital signs and health history for 10-15 patients every day.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Oriented and trained new staff on proper procedures and policies.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Unitypoint Health - Medical Receptionist
West Des Moines, IA, 06/2016 - 04/2018
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Completed and filed financial documentation for accounting purposes.
  • Enhanced office efficiency by handling 100+ callers per day.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Maintained current and accurate medical records for over 10,000 patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed master calendar and scheduled appointments for four providers based on optimal patient loads and clinician availability.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Checked patient data including insurance, demographic and health history to ensure all information was current.
Valley Health - Medical Assistant
Woodstock, VA, 02/2013 - 11/2015
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

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Resume Overview

School Attended

  • Ozarks Technical Community College

Job Titles Held:

  • Optometric Technician
  • Optometric Technician
  • Medical Receptionist
  • Medical Assistant

Degrees

  • Associate of Science

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