Optometric Technician resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed practitioners deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist on improvement activities for quality eye care. Working knowledge of optometry operations to maximize personal efficiency. Strong collaboration with colleagues to achieve optimal patient care.
Skills
Anatomy expertise
External light examination
Physician assistance
Contact lens evaluation
Patient interview expertise
Work ethic
Project planning
Problem resolution
Multitasking
Team building
Computer skills
Active listening
Conflict resolution
Decision-making
Coordination
Experience
06/2020 to 01/2021Optometric TechnicianMyeyedr | Manchester, CT,
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
02/2019 to 08/2020Optometric TechnicianMyeyedr | Mequon, WI,
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
08/2018 to 08/2019Call Center RepresentativeNational Grid | North Adams, MA,
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Documented conversations with customers to track requests, problems and solutions.
Updated group medical records and technical library to support smooth office operations.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Observed strict HIPAA guidelines at all times according to company policy.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Informed patients of financial responsibilities prior to rendering services.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Took messages from patients and promptly relayed to appropriate staff.
Set up appointments for physician visits and procedures using calendar software.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Education and Training
Expected in 06/2010High School Diploma | Saddle Mountain School, Othello, WAGPA:
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