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Optometric Technician Resume Example

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OPTOMETRIC TECHNICIAN
Summary

I feel that as a member of the team at Lake Norman Dermatology I would be able to use my skills and experience to add to the flow and image of the office. In my opinion it is of utmost importance to provide the best quality care to patients and I will be able to contribute to that. I look forward to speaking with you!

Skills
  • Contact lens evaluation
  • Instrument sterilization
  • Anatomy expertise
  • Patient interview expertise
  • Physician assistance
  • Work ethic
  • Troubleshooting
  • Collaboration
  • Teambuilding
  • Clerical
  • Coordination
  • Relationship building
  • Project planning
  • Conflict resolution
  • Active listening
  • Supervision
Experience
Company Name | City, StateOptometric Technician12/2019 - Current
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
  • Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
  • Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
  • Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
  • Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
  • Took anatomical or functional ocular measurements of eye or surrounding tissue, including axial length measurements.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
  • Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
  • Contributed to development, planning and completion of project initiatives.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Company Name | City, StateChildcare Worker01/2009 - 11/2019
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Recorded information about behavior, food service and medication dispensing.
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Regulated children's schedules to balance rest, learning and play.
  • Enforced rules to teach manners and maintain safe environment.
  • Incorporated music and art activities to encourage creativity and expression.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Assisted children in development of social, communication and problem-solving skills.
  • Kept children safe and secure at all times.
Company Name | City, StateMedical Office Administrative Assistant11/2005 - 12/2008
  • Generated and filed accounts payable invoices with corporate office.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Managed building access by supplying key cards to employees and visitors.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Reviewed, updated and produced financial documentation like invoices and reports.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Maintained and organized master Resident Index and information files in master database.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Scheduled patient appointments, accounting for physician availability and optimal patient loads.
  • Updated patient accounts and information daily.
  • Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Monitored shared email in-boxes and quickly addressed inquiries and concerns.
  • Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Enhanced office efficiency by managing file organization and pursuing opportunities to streamline procedures.
  • Organized, distributed and replenished office supplies to keep department running efficiently.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
  • Coordinated admission processes and prepared medical records and agreement packets.
  • Conducted medical research to facilitate ongoing cases and legal investigations into issues such as personal injury and workman's compensation; compile literature to support expert testimony.
  • Scheduled radiology exams for patients.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Reached out to patients day before scheduled appointments to confirm times and instructions.
  • Confirmed patient information, collected copays and verified insurance.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Reached out to patients to obtain payments and clear outstanding balances.
  • Completed registration quickly and cordially for all new patients.
  • Maintained current, organized and efficient office inventories.
  • Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
Education and Training
Maiden High School | City, StateHigh School Diploma05/2001
Catawba Valley Community College | City, StateSome College (No Degree) in Phlebotomy
Catawba Valley Community College | City, StatePhlebotomy06/2001
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Resume Overview

School Attended

  • Maiden High School
  • Catawba Valley Community College

Job Titles Held:

  • Optometric Technician
  • Childcare Worker
  • Medical Office Administrative Assistant

Degrees

  • High School Diploma
    Some College (No Degree) in Phlebotomy
    Phlebotomy

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