Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated Curriculum Coordinator well-versed in student and course data analysis to make effective decisions on future plans and materials. Proven history of implementing innovative plans for optimized learning and retention. Also, responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.

  • Course management
  • Student plans
  • Curriculum selection
  • Progress tracking
  • Training & Development
  • Conflict resolution
  • Teamwork
  • Critical thinking
  • Updating Medical Records
  • Supply Management
  • Procedure Assistance
  • Wound Care
  • Coordinating Drug Refills
  • Appointment Scheduling
  • Examination Preparation
  • Patient Relations
  • Pharmacy Relations
  • Medication Administration
  • Diagnostic Testing
  • Time Management
  • Multitasking and Prioritization
  • Patient Chart Tracking
  • Mathematical Reasoning
  • Microsoft Office
  • Electronic Charting
  • Payment Processing
  • Sanitizing and Cleaning
  • Medical Coding
Work History
05/2020 to 05/2021 Optometric Technician National Vision | Vernon Hills, IL,
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Communicated with ophthalmic companies to keep inventory at appropriate levels.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Assisted with insurance questions, eligibility and prior authorizations of medications.
  • Helped patients with selecting and ordering contact lenses to encourage informed decisions.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Conducted binocular disparity tests to assess depth perception.
  • Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
  • Accepted dictated notes and produced professional documents with outlined information.
  • Accompanied physicians through day in fast-paced, stressful environments.
08/2019 to 05/2020 Supplemental Instruction (SI) Leader UTRGV Learning Center | City, STATE,
  • Preparation for sessions in classroom environment.
  • Provided subject matter expertise on all courses, materials and lesson plans.
  • Collaborated with administrators to determine course objectives.
  • Worked closely with instructors to prepare online materials, content, and tools to facilitate learning.
  • Instructed up to 20 students individually and in groups on Organic Chemistry II subjects.
  • Shifted between formal and informal methods of teaching to keep students interested, including debates, practical activities and experiments.
  • Taught students remotely via live video sessions.
  • Integrated technology into sessions to further enhance student learning.
  • Provided appropriate learning materials for students.
08/2019 to 05/2020 Peer Led Team Leader (PLTL Leader) UTRGV Learning Center | City, STATE,
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Stressed importance of good study habits and developed homework schedules, encouraging students to create personalized study plans.
  • Taught and assisted students in such areas as Chemistry I, creating tailored lesson plans and study guides on subject matter.
  • Worked with students in classrooms or home environments to provide educational support.
  • Updated required logs and student documentation to keep records accurate and current.
  • Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
  • Provided appropriate learning materials for students.
  • Educated students on study tips and exam strategies.
  • Created special handouts, study guides and enrichment materials to boost student knowledge.
  • Taught students remotely via live video sessions.
  • Responded to after hours email and telephone requests to provide students assistance with specific questions.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
04/2016 to 08/2018 Receptionist/Accounts Administrator The Gym At Uptown | City, STATE,
  • Monitored 2-4 employee team while handling day-to-day accounting processes and financial accuracy.
  • Provided towels and sheets to clients in public baths, steam rooms and restrooms.
  • Assigned dressing room facilities, locker space or clothing containers to patrons of athletic or bathing establishments.
  • Vacuumed, dusted and maintained common areas, including hallways exercise areas.
  • Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Addressed problems with accounting and billing to maintain and enhance client satisfaction.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Managed multiple tasks and met time-sensitive deadlines
Expected in 05/2020 Bachelor of Science | Biological Sciences The University of Texas Rio Grande Valley, Edinburg, TX GPA:

Dean’s List, GPA: 3.8

  • Majored in Biology
  • Minored in Spanish Translation
Native or Bilingual

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School Attended

  • The University of Texas Rio Grande Valley

Job Titles Held:

  • Optometric Technician
  • Supplemental Instruction (SI) Leader
  • Peer Led Team Leader (PLTL Leader)
  • Receptionist/Accounts Administrator


  • Bachelor of Science

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