Optician resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
I am a determined, dedicated, and always willing to learn. I am passionate, friendly, and people oriented, customer care. My working background includes with mainly sails and customer service. I'm willing to go above and beyond to perform my duties. I am flexible anytime throughout the week, along with weekends.
I am a US citizen as well as proficient in written and spoken english.
Skills
Bridge Measurements
Eyeglass Care Education
Ocular Measuring
Billing Processing
Prescription Evaluation
Optical Needs Assessment
Hand Tools
Work Order Preparations
Selecting Frames
Patient Flow
Patient History Documentation
Reading Comprehension
Cleaning Techniques
Frame Repair
Active Listening
Supply and Equipment Ordering
Eyeglass Prescriptions
Office Cleaning
Customer Inquiries
Frame Adjustments
Administrative Support
Creative Solutions
Data Verification
Records Management Systems
Cash Register Operations
Operational Efficiency
Corrective Actions
Complex Problem-Solving
Optical Display Arrangements
Education
Elkins High SchoolMissouri City, Expected in 07/2016 ā āHigh School Diploma: - GPA:
Work History
Mcphs University - Optician Boston, MA, 01/2018 - 05/2022
Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
Contacted patients when eyeglasses or contact lenses arrived in store and used adjusting tools to assist with final fitting.
Educated patients on proper care and transportation of spectacles.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Learned new catalog of items to present current options to patients.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Educated clients about how to adapt to, wear and care for eyeglasses.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Prepared work orders outlining all specifications for new lenses and frames.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Completed facial measurements such as temple length, bridge size and vertex distance.
My average work hours were around 40 hours per week.
Sims Metal - Cashier Chicago, IL, 07/2015 - 12/2017
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Checked identification for proof-of-age for alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Provided excellent customer service while maintaining the appearance of the front end sales floor.
I received around 30 hours per week.
Sims Metal - Cashier Newark, NJ, 09/2015 - 04/2016
Engaged positively with each customer, providing professional and polite support for sales and service needs.
I only worked on the weekends(Saturday and Sunday) because I attended High School throughout the week.
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