LiveCareer-Resume

Optician resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I am a determined, dedicated, and always willing to learn. I am passionate, friendly, and people oriented, customer care. My working background includes with mainly sails and customer service. I'm willing to go above and beyond to perform my duties. I am flexible anytime throughout the week, along with weekends.

I am a US citizen as well as proficient in written and spoken english.

Skills
  • Bridge Measurements
  • Eyeglass Care Education
  • Ocular Measuring
  • Billing Processing
  • Prescription Evaluation
  • Optical Needs Assessment
  • Hand Tools
  • Work Order Preparations
  • Selecting Frames
  • Patient Flow
  • Patient History Documentation
  • Reading Comprehension
  • Cleaning Techniques
  • Frame Repair
  • Active Listening
  • Supply and Equipment Ordering
  • Eyeglass Prescriptions
  • Office Cleaning
  • Customer Inquiries
  • Frame Adjustments
  • Administrative Support
  • Creative Solutions
  • Data Verification
  • Records Management Systems
  • Cash Register Operations
  • Operational Efficiency
  • Corrective Actions
  • Complex Problem-Solving
  • Optical Display Arrangements
Education
Elkins High School Missouri City, Expected in 07/2016 High School Diploma : - GPA :
Work History
Mcphs University - Optician
Boston, MA, 01/2018 - 05/2022
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Contacted patients when eyeglasses or contact lenses arrived in store and used adjusting tools to assist with final fitting.
  • Educated patients on proper care and transportation of spectacles.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Learned new catalog of items to present current options to patients.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Completed facial measurements such as temple length, bridge size and vertex distance.
  • My average work hours were around 40 hours per week.
Sims Metal - Cashier
Chicago, IL, 07/2015 - 12/2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided excellent customer service while maintaining the appearance of the front end sales floor.
  • I received around 30 hours per week.
Sims Metal - Cashier
Newark, NJ, 09/2015 - 04/2016

Engaged positively with each customer, providing professional and polite support for sales and service needs.

I only worked on the weekends(Saturday and Sunday) because I attended High School throughout the week.

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Resume Overview

School Attended

  • Elkins High School

Job Titles Held:

  • Optician
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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