Optician Resume Example

• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Generated revenues yearly and effectively capitalized on industry growth.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Optimized team hiring, training and performance.
• Charted and executed marketing strategies to gain 20 new clients in 60 days.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Maintained the #1 store in the company for over 5 years.

• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Analyzed and interpreted store trends to facilitate planning.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Completed all point of sale opening and closing procedures, including counting contents of cash register.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Rotated stock to achieve optimum appeal and minimize shrinkage.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Supervised guests at front counter, answering questions regarding products.
• Managed inventory control, cash control and store opening and closing procedures.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
• Bolstered sales volume by implementing incentive program and initiating advanced employee training.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Approved regular payroll submissions for employees.
• Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
• Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Increased sales by driving operational efficiencies and building excellent customer rapport.