optician resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Knowledgeable eye care professional well-versed in measuring facial aspects, providing options on lenses and preparing detailed work orders for fabrication. Adept at multitasking with different functions and customers in an efficient and accurate manner. Exceptional problem-solving and communication strengths.
Skills
Managing inventory
Setting appointments
Frames adjustment
Evaluating patients
Communication
People skills
Working collaboratively
Decision-making
Active listening
Experience
02/2020 to Current
OpticianMercy Healthcare – Willow Springs, MO,
Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
Managed client frame selection processes and walked through lens options.
Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
Conducted special tests such as field of vision assessment, OCTs and pachymetry.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
04/2019 to 09/2019
Sales AssociateKane's Furniture – Port Charlotte, FL,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Reset store displays for special events and seasonal merchandise changes.
Sold various products by explaining unique features and educating customers on proper application.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
06/2018 to 03/2019
Sales AssociateKane's Furniture – Brandon, FL,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Won store sales competition for Highest sales, most items sold, and most customers reached, resulting in several employee of the month rewards.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Assisted customers by finding needed items and checking inventory for items at other locations.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Sold various products by explaining unique features and educating customers on proper application.
Reset store displays for special events and seasonal merchandise changes.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
Expected in to to
BBA: Business Administration And Management Davenport University - Grand Rapids, MI GPA:
Expected in 06/2019 to to
High School Diploma: Unity Christian High School - Hudsonville, Mi, GPA:
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