Optician Resume Example Baylor Scott & White Health

OPTICIAN

Professional Summary

Thorough and steadfast Office Worker with top-notch administrative skills and solid background in Office administration with over 15 years of experience supporting work of high-achieving airman and students. Track record supporting professional needs with well-organized precision. Surpass business targets while satisfying diverse customer demands.
Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.
Proficient with all Microsoft programs and Internet Explorer; can type 70 WPM & 10,6000 KyStr/Hour for data entry

Skills

Work History

Baylor Scott & White HealthOptician //Temple, TX//November 2011 to April 2012

Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
Worked well with patients, staff, and manufacturer representatives to carry out successful office-and patient-related work each day.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Accurately recorded lens, bridge, and temple measurements and placed orders with eyeglasses.
Suggested optional items for lenses such as lightweight materials and coatings.
Contacted patients when their eyeglasses or contact lenses arrived and assisted with final fitting.
Adjusted frames to fit patient's face by bending and shaping with hands, tools, and heat.
Educated all patients from age 4 to 94 on proper care and how to carry their new glasses or contacts.

Central Texas College, CTCOffice Specialist II//Killeen, Texas//June 2003 to March 2004

The Point-of-Contact for greeting internal customers, Current and Prospective Students and directed them to the appropriate offices.
Maintained contact with all CTC faculty and students via Internet; checked e-mails at least four times a day and provided answers in a timely manner.
In-processed and handled over 900 transcripts monthly using Excel and Access.
Created sign-out sheets for all student transcripts for both Texas and World-Wide servicing campuses.
Created file listings and work-flow organizations to ensure ability to locate files and transcripts.
Monitored and followed-up with location of files with various departments; this improved file return rate from 20 to 96% and improved articulation accuracy.
Updated transcripts' status in Datatel Colleague Student Applications database used by all CTC personnel world-wide.

US Air Force - 12th Transportation Squadron, Randolph AFBNCOIC, Commander's Support Staff//San Antonio, Texas//November 2000 to November 2002

Assisted 2,000 military personnel and 150 civilian personnel assigned.
Performed secretary duties while running Unit Orderly Room for over 6 months until position was filled; assisted Installation and Unit Commander with hiring process.
Managed all enlisted and officer personnel programs for the First Sergeant and Commander under Personnel Concept III (PC-III) system.
Corresponded with Legal (JAG) for UCMJ punishments for enlisted personnel; then updated the punishment and monitored expiration dates on monthly reports.
Collected, organized, and managed information for monthly reports.
Proofread and edited an average of 500 Enlisted Performance Reports (EPRs) and Awards and Decorations quarterly.
Revamped Orderly Room Continuity Book; became example for all Orderly Rooms on Installation.
Produce Temporary Duty Location (TDY) orders for personnel, monitored their financial activities using Government Bank of America card, and reported illegal usage to First Sergeant and Unit Commander.

US Air Force, MPF, Randolph AFBPersonnel Counselor//San Antonio, Texas//July 1995 to November 2000

Scheduled an average of 75 Retirement and 150 Separation appointments monthly.
Produced DD Form 214, Certificate of Release or Discharge from Active Duty for those retiring or separating from the Air Force.
Improved communication and work relations between geographically separated units, the MPF, Major Command (MAJCOM), and Headquarters Air Force Personnel Center.
Was the POC for assisting VIP Colonels and Generals with retiring.

Education

No Degree - Business OccupationsTexas A&M University - Central Texas//Killeen, TX

Software Applications Specialist Certificate - Office Information ManagementCentral Texas College//Killeen, TX//December 2005

Associate of Arts - Office Information ManagementCentral Texas College//Killeen, TX//May 2006

Associate of Science - Liberal Arts And General StudiesCentral Texas College//Killeen//May 2009

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

No Degree - Business Occupations
Software Applications Specialist Certificate - Office Information Management
Associate of Arts - Office Information Management
Associate of Science - Liberal Arts And General Studies