I am a 24 year old individual with management experience, customer service experience, medical/drug terminology, and insurance verification. I am seeking a highly motivated employer that can benefit from my experience and skills. Passionate, dependable and hard-working are all adjectives that colleagues would use to describe me.
Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Investigated and resolved customer complaints and adjusted and repaired customer Eyewear.
Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon Eyewear availability.
Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
Managing Optician, 09/2019 - 12/2020 Green Thumb Industries (Gti) – Bonita Springs, FL,
Trained new employees on Insurance benefits/verification and Optician/Tech positions to support team efficiency.
Processed payments, issued receipts and provided change.
Recommended specific lenses, coatings and frames to suit individual client needs.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
Checked finished lenses for conformance to order specifications, quality and customer needs.
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
Conducted special tests such as field of vision assessment, OCTs and pachymetry.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
