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optician resume example with 10 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Positive and upbeat Dispensing Optician proficient in different types of glasses and contacts. Accomplished helping customers select corrective devices that meet unique needs. Bringing 5 years of experience and extensive expertise in Eye Care.

Skills
  • Customer service
  • Multitasking
  • Conflict resolution
  • Problem resolution
  • Glasses repair
  • Frames adjustment
  • Fittings
Experience
Optician, 07/2018 - 08/21
Mercy Healthcare Lowell, AR,
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Managed client frame selection processes and walked through lens options.
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
Optician, 06/2016 - 05/2018
Mercy Healthcare Moore, OK,
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
  • Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Managed client frame selection processes and walked through lens options.
  • Repaired and adjusted frames to meet customer needs.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
Retail Sales Associate, 05/2011 - 05/2016
Lacrosse Footwear, Inc. Seattle, WA,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Education and Training
Associate of Arts: General Studies, Expected in 05/2013
-
Mesabi Community College - Virginia, MN,
GPA:
Status -
B.S.: Business Administration And Management, Expected in 05/2016
-
Itasca Community College - Grand Rapids, MN
GPA:
Status -

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Resume Overview

School Attended

  • Mesabi Community College
  • Itasca Community College

Job Titles Held:

  • Optician
  • Optician
  • Retail Sales Associate

Degrees

  • Associate of Arts
  • B.S.

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