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Ophthalmolic Technician Resume Example

Resume Score: 80%

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OPHTHALMOLIC TECHNICIAN
Summary

Qualified Technician with many years of medical experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of medical office. Knowledgeable medical office professional with exceptional background over 23+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Health and safety regulations
  • Document preparation
  • Deadline compliance
  • Quality control
  • Multi-line telephone skills
  • Meticulous and organized
  • [Number] WPM typing speed
  • Data entry
  • Multitasking and prioritization
  • Flexible
  • Professional and polished presentation
  • Organization and efficiency
  • Multitasking ability
  • Proper sterilization techniques
  • Preparing specimens and samples
  • HIPAA compliance
  • Understands medical procedures
  • Able to lift 50 pounds
  • Charting expertise
  • Professional bedside manner
  • Medical billing
  • Patient scheduling
  • Quick problem solver
Experience
Ophthalmolic Technician - East End Eye Associates (Riverhead, NY)April 2017 - June 2020
  • Observed pupils, visual acuteness, and extra-ocular movements to check patient status.
  • Counseled patients in surgery and treatment plans.
  • Advised patients on ocular medications, dressings and contact lenses.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
Opthalmolic Medical Assistant - North Shore Eye Care (Riverhead, NY)August 2014 - April 2017
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Updated group medical records and technical library to support smooth office operations.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Straightened up the waiting room so that it remained neat and organized.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Processed patient payments and scanned identification and insurance cards.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Informed patients of financial responsibilities prior to rendering services.
Peconic Ophthalmology - Louis Pizzarello, MD and Lawrence Buono, MD (Riverhead , NY)July 2007 - August 2014
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Maintained confidentiality of records relating to clients' treatment
  • Collected information, verified insurance and collected co-payments for average of 34 patients each day.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
  • Called in prescription refills for patients.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Registered patients and scheduled appointments.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Organized and managed medical supply inventory to foster continuous availability of required items.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Assisted with referrals and prepared medical records for patients.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Education and Training
High School DiplomaJune 1979Riverhead Senior High School, Riverhead, NY
reliable team player

I have worked in the medical field for over 23 years. I am reliable, personable, team player and take pride in my job. I am flexible with my work schedule and always willing to lend a hand. I get along with the patients as well as my fellow workers. I have a very positive attitude that definetly comes in handy when dealing with people.

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Resume Overview

Companies Worked For:

  • East End Eye Associates
  • North Shore Eye Care
  • Louis Pizzarello, MD and Lawrence Buono, MD

School Attended

  • Riverhead Senior High School

Job Titles Held:

  • Ophthalmolic Technician
  • Opthalmolic Medical Assistant
  • Peconic Ophthalmology

Degrees

  • High School Diploma

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