Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Seasoned facilities team member with expertise in cleaning, stocking and maintaining facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Knowledge in stripping and waxing all floor types.

  • Cleaning
  • HAZMAT knowledge
  • Facilities maintenance
  • Skilled housekeeper
  • Project organization
  • Team building
  • Budgets
  • Work Orders
  • Chemical cleaners
  • Bloodborne Pathogen training
  • Organization
  • Customer service
  • Problem resolution
Work History
Ophthalmic Technician, 10/2018 - Current
University Of Florida Health Jacksonville Beach, FL,
  • Operate ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
  • Explain pre- and post-operative procedures to patients and carefully reviewed surgical plans
  • Measure and recorded visual acuity and color vision testing
  • Instill anesthetic drops and assisted in laser treatments and minor procedures
  • Instruct patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning
  • Apply eye medications and drops to dilate pupils in preparation for examinations
  • Adjust fit and conducted minor repairs to eyeglasses as part of patient fit process
  • Measure intraocular pressure using Goldman and Tonopen tonometry process
  • Conduct corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma
  • Triage phone calls from patients and outside contacts and handled in order of importance
  • Conduct Goldman and Humphrey Visual Field Testing as part of overall vision evaluation
  • Promote positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction
  • Work well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day
  • Provide patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies
  • Assess patients for eye issues and checked visual acuity, color plates and papillary function
  • Direct patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments
  • Identify issues during preliminary exam and addressed concerns with physician
  • Review inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs
Home Health Aide, 09/2017 - 09/2018
Good Shepherd Hospice Babylon, NY,
  • Completed entries in log books, journals and care plans to document accurately report patient progress
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence
  • Promoted development of healthy lifestyle to meet health and wellness objectives
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
  • Developed rapport to create safe and trusting environment for care
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title]
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status
  • Ensured safety and well-being of each patient in alignment with care plan
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
  • Administered prescribed medications under direction of physician
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting
  • Provided transportation, managing and scheduling appointments
  • Maintained clean, safe and well-organized patient environment
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Assisted clients by performing laundry, meal preparation and other tasks
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
  • Documented vital statistics and coordinated with health care providers
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
  • Traveled to clients' homes to provide healthcare services and promote continuity of care
  • Supervised daily activities and provided assistance when needed
  • Provided information about health system navigation, patient rights and health information privacy
Lead Housekeeper, 05/2016 - 09/2017
Marriott Vacations Worldwide Port Saint Lucie, FL,
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Kept building entryway glass clean and polished for professional presentation.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by 5 hours per week.
  • Worked on team of staff members to service rooms daily.
  • Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Dusted picture frames and wall hangings with cloth.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Polished glass surfaces and windows.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Swept and washed all hard surface floors.
  • Returned emptied garbage receptacles to proper locations.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked 45 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Washed, cleaned and disinfected water coolers.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Quickly responded to requests from patrons for linens and toiletry items, which boosted satisfaction rates.
  • Transported cleaning products and equipment to and from utility rooms.
  • Emptied over 80 wastebaskets per shift to transport waste to proper disposal areas.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Waxed and polished wood floors and other woodwork.
  • Documented and reported all necessary facility and building repairs observed.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
High School Diploma: , Expected in 05/2010
Rockwood High School - Rockwood, TN

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Resume Overview

School Attended

  • Rockwood High School

Job Titles Held:

  • Ophthalmic Technician
  • Home Health Aide
  • Lead Housekeeper


  • High School Diploma

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