Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Seasoned professional in the practice of Ophthalmology who is willing to learn and capable of prioritizing tasks. Skilled at assisting with basic procedures, contact lens fittings, cleaning instruments, administrative duties.
Skills
Minor surgery assistance
Retinal procedure assistance
Ocular measurements
Medical history obtainment
Ophthalmology testing
Preliminary testing
Diagnostic testing
Instrument sterilization
Patient interview expertise
Contact lens evaluation
Sound decision-making
Problem resolution ability
Clinical issues understanding
Strong clinical judgment
Adminstrative duties including prior authorizations, knowledge of appeals process, coding
Experience
Ophthalmic Technician, 08/2017 - Current University Of Minnesota Physicians – Fridley, MN,
Cleaned, sterilized and maintained all surgical equipment and maintained examination rooms.
Obtained and recorded patient medical history and operated ophthalmic equipment.
Advised patients on ocular medications, dressings, and contact lenses.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
Escorted patients to examination rooms and prepared for physician exams.
Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
Counseled patients in surgery and treatment plans.
Observed pupils, visual acuteness, and extra-ocular movements to check patient status.
ESE Paraprofessional, 10/2016 - 08/2017 Newegg, Inc. – Ontario, CA,
Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.
Enhanced lessons using Smart Board technology and computers.
Organized and prepared instructional materials, communiqués, and reports.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Delivered specialized classroom instruction to broad range of students with developmental disorders, including autism.
Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.
Developed individual educational plans (IEP) designed to promote educational, physical and social development.
Maintained industry knowledge through continuing education, training and monitoring of industry publications.
Customer Service Representative, 04/2015 - 07/2016 National Church Residences – Dayton, OH,
Assessed customer needs and upsold products and services to maximize [Type] sales.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Worked with managers to develop service improvement initiatives.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Housekeeper, 02/2013 - 04/2015 The Hampton Inn – City, STATE,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Washed and polished glass windows and doors to keep entryways clear and professional.
Requested maintenance orders to fix non-working equipment and address any room damage.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Swept and vacuumed floors, hallways and stairwells.
Swept and damp-mopped private stairways and hallways.
Replenished hotel amenities such as drinking glasses and writing supplies.
Changed and laundered sheets, removing stains by using cleaner to restore all linens to pristine condition.
Supplied guests with extra towels and toiletries when requested.
Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Provided deep cleaning services for areas in need of additional sanitation.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
Cleaned and returned vacant rooms to occupant-ready status.
Interacted pleasantly with clients and patrons when performing daily duties.
Dusted ceiling air conditioning diffusers and ventilation systems.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Organized supplies for efficient use based on expected customer needs.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Set up and cleaned banquet and conference rooms.
Replaced sheets and pillowcases daily and used hospitality corners on all beds.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Kept utility sink rooms in clean, neat and orderly condition.
Education and Training
Associate of Applied Science: General Studies, Expected in 05/2015 - Southside Virginia Community College - Alberta, VA GPA:
High School Diploma: , Expected in 06/2007 - Central Regional High School - Bayville, NJ GPA:
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