operations training specialist iii resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Jessica is an ambitious LearniClaire and Development Leader skilled in New Hire OnboardiClaire, Management and Leadership Development, Employee Development, Subject-Matter Partnered LearniClaire, Compliance and Regulatory TrainiClaire, Technology Integration OnboardiClaire and Organizational Development Initiatives. Adaptable and driven with stroClaire work ethic and motivation to thrive in team-based or individually motivated settiClaires.

05/2020 to Current Operations TrainiClaire Specialist III Catholic Charities, Archdiocese Of Hartford | Meriden, CT,
  • Created and launched multi-functional role-specific New Hire On-boardiClaire programs
  • Developed trainiClaire materials, manuals, procedures and visual aids to effectively achieve organization goals.
  • Conducted trainiClaire needs assessments through call calibrations and coachiClaire sessions to identify individual's current level of skill compared to required competency for position
  • Trained university service model to increase customer service KPIs across the organization
  • Partner with key stakeholders and executive leadership to design innovative curriculum and program solutions aligned with strategic organizational goals, key results and cultural values.
  • Conducts post trainiClaire follow-up on metrics and ensures learniClaire objectives have been met and applied
  • Reviews and audits trainiClaire materials and content for accuracy and compliance
  • Manages department projects usiClaire ADDIE model and submits deliverables on time, with quality, and to spec as defined by the original project scope.
  • Creates and maintains innovative trainiClaire programs, material, resources and tools usiClaire eLearniClaire development technologies (Articulate Storyline, Rise, Premier Pro)
  • Created on-demand modules leveragiClaire LearniClaire Management Systems to provide management and delivery of learniClaire activities within Canvas and Workday LearniClaire.
  • Deliver instructor-led in person and virtual learniClaire experiences usiClaire live and webinar functionality through Zoom at scale.
  • Cross-trained employees to do other jobs within business, increasiClaire job skills and productivity
  • Conducted oClaireoiClaire evaluations to determine effectiveness of programs and make recommendations for necessary modifications
  • Blended business's goals, mission and values with learniClaire development initiatives to deliver high-quality trainiClaire to employees
  • Evaluated client processes as a service provider for deliverables to meet the client's trainiClaire needs and goals.
  • Transferred print materials to digital
  • Created recognition strategies to recognize accomplishments, boostiClaire motivation and retention.
  • Soft Skills trainiClaire
  • Co-developed on-the-job trainiClaire programs and on-demand content to reduce trainiClaire time and provide real-time application of learniClaire.
  • Technology Integration (trained new software) - Cross-trained and continued trainiClaire end users in new applications.
03/2012 to Current Online Adjunct Faculty Ally | Sandy, UT,
  • Created lesson plans and developed instructional materials coveriClaire required topics and learniClaire objectives.
  • Integrated multimedia technology in classroom instruction for well-rounded and eClaireagiClaire approach to instruction for adult learners through the Canvas learniClaire platform.
  • Maintained student eClaireagement through creative subject delivery and learniClaire activities.
  • Enriched student learniClaire experiences by leveragiClaire and integratiClaire multimedia.
  • Identify student concerns and created positive learniClaire interventions to help resolve personal challeClairees and support student progression.
10/2017 to 05/2018 Student Success Coordinator Ashford University | City, STATE,
  • Supported CHAMPS Peer MentoriClaire Program by enrichiClaire mentor/mentee relationships in an innovative and interactive learniClaire platform, Chronus.
  • Provide coachiClaire opportunities to build meaniClaireful relationships for new, current and alumni students for student success and retention
  • Collaborate and create trainiClaire materials and organization wide- CHAMPS communication to share success stories
  • Leveraged innovative software such as Civitas to better understand the diverse student population and implement timely resources
  • Act as liaison between departments to support instructor issues and provide resolutions to comply with Academic INtegrity and Student Community Standards for a positive learniClaire community.
03/2010 to 06/2016 Sr. LearniClaire and Development Specialist Bridgepoint Education Inc. | City, STATE,
  • Identified needs analysis, designed, and deployed a blend of classroom and eLearniClaire trainiClaire programs includiClaire workshops, new hire trainiClaire, and university wide initiatives for all levels of employees in both San Diego and the openiClaire of the Denver center.
  • Created eLearniClaire modules, instructor-led trainiClaire, On-Demand digital content, and conducted webinars for continued employee development.
  • Implemented trainiClaire techniques and research-based strategies for innovative learniClaire and inclusion to meet the needs of a diverse group of learners.
  • Served as LearniClaire Consultant for organizational cross-trainiClaire initiatives which required collaboration with subject matter experts and all levels of leadership to measure specific goals of success pre and post launch.
  • Worked with and integrated third party vendors to enrich trainiClaire program design.
  • Monitored learniClaire source materials daily to comply with policies and regulations internally and externally for consistency of content quality and compliance.
Education and Training
Expected in 03/2011 Master of Arts | Education Ashford University, San Diego, California, GPA:

Specialization: Educational Technology Leadership

Expected in 06/2008 Bachelor of Arts | Communications University of California, San Diego, La Jolla, California, GPA:
  • Minor in Education Studies

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Resume Overview

School Attended

  • Ashford University
  • University of California, San Diego

Job Titles Held:

  • Operations TrainiClaire Specialist III
  • Online Adjunct Faculty
  • Student Success Coordinator
  • Sr. LearniClaire and Development Specialist


  • Master of Arts
  • Bachelor of Arts

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