Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Microsoft savvy
  • Secret Clearance
  • Effective Team Building Strategies
  • Conflict Resolution Techniques
  • Natural leader
  • Customer Service Oriented
  • Business Operations Expertise
Accomplishments
  • Military Outstanding Volunteer Service Medal
  • Lead Facilitator for Adopt-A-Highway (Oak Harbor, WA)
  • Received executive recognition for winning the 2015 Admiral Zumwalt Ney Award for Foodservice Excellence (Best Foodservice establishment in Country)
  • Overseen the completion of 1,273 departmental maintenance jobs expending 35,909 man hours saving the US Navy over 10 million in contracting cost and repairs
Experience
05/2014 to 02/2016
Operations/Training Manager Transdevna Bridgeport, CT,


  • Review financial sClairements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. 
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.  
  • Direct administrative activities directly related to making products or providing services.
  • Administering and monitoring examinations for scoring exams, performing
  • Review financial sClairements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. 
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.  
  • Direct administrative activities directly related to making products or providing services.
  • Administering and monitoring examinations for scoring exams, performing quality control of exams and applicable applicant information for advancement of ranking policies for US Navy
  • Directing and interpreting the use of regulatory guidance to complete assignments; overseeing test security, quality control and storage procedures of advancement, qualifications and primary standards.
  • Prepare staff work schedules and assign specific duties. 
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.  
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.  
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. 
  • Perform personnel functions such as selection, training, or evaluation.  
  • Plan or direct activities such as sales promotions that require coordination with other department managers. 
  • Set prices or credit terms for goods or services based on forecasts of customer demand. 
  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.  
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.  
  • Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.. 
  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
04/2013 to 06/2014
Hotel Operations Manager Kimpton Hotels Salt Lake City, UT,

 

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Train staff members.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  •  Participate in financial activities, such as the establishment of budgets, and the allocation of funds to departments.
  • Collect payments and record data pertaining to funds and expenditures.
  • Interview and hire applicants.
  • Prepare required paperwork pertaining to departmental functions.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.
  • Develop and implement policies and procedures for the operation of a department or establishment.
  • Purchase supplies, and arrange for outside services.
  • Perform marketing and public relations activities.
  • Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
  • Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
  • Established and implemented security programs.
  • Collaborated with maintenance and housekeeping to earn the 4th consecutive A List Award for Customer Service for 100% overall satisfaction for nations military men and women.
02/2008 to 04/2013
Executive Maintenance/Facility Manager US NAVY City, STATE,
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Hire and terminate clerical and administrative personnel.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Conduct classes to teach procedures to staff.
  • Participate in architectural and engineering planning and design, including space and installation management.
  • Expertly faciliClaired the daily maintenance of 14 work centers on 3,583 pieces of equipment in 757 spaces with "zero" discrepancies.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity and costs.
  • Orchestrated numerous 5-Star Sunday brunch meals, 37 cultural celebrations and special receptions for corporate Presidents, VIP's and political dignitaries.
  • Executive managerial skill leading a team of 46 cooks and foodservice workers in the preparations in 1,300 nutritious daily meals and managed 252 hotel suite sClairerooms for 425 residents.
Education
Expected in 4/2000
: ATA Technical Arts N/A BAS Criminal Justice Administration
University Of Phoenix - Bremerton Phoenix, WA AZ
GPA:
ATA Technical Arts N/A 3.0 Some College Coursework Completed, N/A BAS Criminal Justice Administration 3.5
Expected in
: BAS Business Management N/A
Grand Canyon University - Phoenix, AZ
GPA:
Some College Coursework Completed, N/A BAS Business Management N/A 3.5
Expected in
BS: Management N/A
American Military University - Charles Town, WV
GPA:
Some College Coursework Completed, N/A Management N/A 3.5
Expected in 2012
Job Related Training Lean Six Sigma Yellow Belt -:
- ,
GPA:
Expected in 2014
Lean Six Sigma Green Belt -:
- ,
GPA:
Expected in 2014
OSHA (General Industry and Health)10hr -:
- ,
GPA:
Expected in 2010
Safety Technician -:
- ,
GPA:
Expected in 2014
Applied Suicide Intervention Skill Trainer -:
- ,
GPA:
Expected in 2014
First Aid/CPR/AED -:
- ,
GPA:
Expected in 2014
Education and Training -:
- ,
GPA:
Expected in 2013
Alcohol and Drug Abuse Counselor -:
- ,
GPA:
Expected in 2014
Financial Specialist Counselor:
- ,
GPA:
Interests
10-point preference based on a compensable service-connected disability of 30 percent or more Highest Federal Civilian Grade Held: N/A VEOA Eligibility: Yes Registered for Selective Service: Yes AVAILABILITY Job Type: Permanent, Temporary, Detail Work Schedule: Full Time, Part Time, Shift Work DESIRED LOCATIONS US-Arizona-Phoenix MILITARY/CIVILIAN VA Phoenix Hospital 11/2016 - Present WORK EXPERIENCE Phoenix, AZ Salary: 33,200 USD Per Year Hours per week: 40 Medical Support Assistant Serving as a coordinator of incoming and outbound telephone calls, receiving a wide range of inquiries Utilizing administrative systems knowledge to identify patient/caller needs, practicing independent decision making, coordinating care needs, Scheduling appointments, and directing problem resolution as appropriate. Determining the nature of the call and assisting with communicating needs regarding appointments, medication refills/renewals/tracking and referring the call to the appropriate clinical or administrative personnel, Utilizing computer technology to ensure continuity of care through accurate patient information, communication and documentation. Acting as a patient advocate by attempting to resolve patient needs to the best of their ability within their designated role. Documenting all calls in TRM/CPRS. Scheduling appointments VA Phoenix Hospital 6/2016 - 11/2016 Phoenix, AZ Salary: 11,592 USD Per Year Hours per week: 30
Skills
administrative, budgets, budget, clerical, consultation, contracts, Negotiate contracts, cost reduction, Counselor, CPR, credit, clients, Customer Service, Directing, environmental management, Financial, financial sClairements, First Aid, focus, front-office, funds, government regulations, hr, inventory, investments, machinery, magazine articles, managerial, marketing, materials, mechanical, meetings, Navy, personnel, policies, pricing, processes, public relations, quality control, reading, renovation, Safety, sales, seminars, Six Sigma, surveys, Technician, Trainer, training delivery, training programs, training programs
Additional Information
  • Country of Citizenship: United SClaires of America Veteran's Preference: Yes Veteran's Preference: 10-point preference based on a compensable service-connected disability of 30 percent or more Highest Federal Civilian Grade Held: N/A VEOA Eligibility: Yes Registered for Selective Service: Yes AVAILABILITY Job Type: Permanent, Temporary, Detail Work Schedule: Full Time, Part Time, Shift Work DESIRED LOCATIONS US-Arizona-Phoenix MILITARY/CIVILIAN VA Phoenix Hospital 11/2016 - Present WORK EXPERIENCE Phoenix, AZ Salary: 33,200 USD Per Year Hours per week: 40 Medical Support Assistant Serving as a coordinator of incoming and outbound telephone calls, receiving a wide range of inquiries Utilizing administrative systems knowledge to identify patient/caller needs, practicing independent decision making, coordinating care needs, Scheduling appointments, and directing problem resolution as appropriate. Determining the nature of the call and assisting with communicating needs regarding appointments, medication refills/renewals/tracking and referring the call to the appropriate clinical or administrative personnel, Utilizing computer technology to ensure continuity of care through accurate patient information, communication and documentation. Acting as a patient advocate by attempting to resolve patient needs to the best of their ability within their designated role. Documenting all calls in TRM/CPRS. Scheduling appointments VA Phoenix Hospital 6/2016 - 11/2016 Phoenix, AZ Salary: 11,592 USD Per Year Hours per week: 30
  • US NAVY 6/2014 - 3/2016 Oak Harbor, WA Salary: 67,000.00 USD Per Year Hours per week: 40

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Resume Overview

School Attended

  • University Of Phoenix
  • Grand Canyon University
  • American Military University

Job Titles Held:

  • Operations/Training Manager
  • Hotel Operations Manager
  • Executive Maintenance/Facility Manager

Degrees

  • BS
  • Job Related Training Lean Six Sigma Yellow Belt -
  • Lean Six Sigma Green Belt -
  • OSHA (General Industry and Health)10hr -
  • Safety Technician -
  • Applied Suicide Intervention Skill Trainer -
  • First Aid/CPR/AED -
  • Education and Training -
  • Alcohol and Drug Abuse Counselor -
  • Financial Specialist Counselor

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