Motivated Operations support Specialist who works efficiently under pressure and makes sound decisions. Exceptional team leader with an outstanding work ethic. Confident and successful at making critical decisions quickly and effectively. Meets security challenges calmly and rationally.
Security Guard Certificate
X-Ray Hi-Scan training (2016])
Skilled in conflict resolution
Valid U.S. Passport
Outstanding leadership and problem solving skills
Earned Value Management (EVM) Training
Smiths Detection x-Ray technician
Supported Towson community clean-up efforts A big brother for the DREAM Academy (role model figure for young males, counselor students) Participated in police ride-along for Baltimore City Police Department Participated in charity and awareness walks, i.e. Breast Cancer Awareness, MS Walk, etc. Volunteered during special camps in and off season 4 3
Government Secret Clearance
Fluent in Japanese
Operations Support Specialist, 02/2015 to Current Sobran Inc
Resolved administrative problems by coordinating preparations of reports, analyzing data and finding solutions This position requires the use of multitasking skills when sorting mail, while continuing to access threats.
Created a chain of custody to show the disposition, transfer and analysis of the client's packages.
Contributing to smooth business operations by performing duties under executive instructions.
Specialists must have the ability to adapt to new software in order to perform accounting, scheduling and book keeping duties.
Specialists consistently operate under pressure while processing packages to ensure no threats.
Insuring client's satisfaction and safety by rapidly recording shipment information and reporting to clients.
Prioritized order security, accuracy and on-time pickup and delivery.
Gathered, logged and monitored all shipping data.
Facilities Management, 06/2010 to 01/2013 Towson University – Towson, MD
Troubleshoots minor maintenance problems involving electrical, structural, plumbing, and equipment repair or replacement.
Worked in teams to complete service orders, which includes painting academic buildings.
Maintained paperwork for work order requests Maintained assigned vehicle, tools and equipment for the purpose of ensuring availability in safe operating condition Contributing to the upkeep and maintenance of the university by cleaning up buildings.
Served as first responder for all facility and equipment issues.
Painted lines for parking lot stalls, as well as safety lines on curves in the road.
Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags.
Fitness Coach, 03/2007 to 06/2010 Coach Philbins Athletic Training Center – Gaithersburg, MD
Designed enjoyable and innovative customized training programs based upon fitness goals.
Educated clients on effective ways to exercise while on business travel, at home and on vacation.
Coached speed classes for kids between the ages of 7-17 years of age
Supervised youth while they participated in various training courses
Trained prospective college athletes by creating different movements to help with hand-eye coordination
Educated youth through seminar classes regarding health and fitness Coached at high school player development camp Set up various drills for speed and agility.
Sales Associate, 04/2013 to 09/2013 Men's Wearhouse – Columbia, MD
Maintained store appearance by organizing and producing merchandize displays in windows and showcases, and on sales floor.
Prioritized and accomplished wide range of tasks each shift.
Helped customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
Supporting Managers with operational functions such as maintaining inventory by checking merchandise to determine inventory levels and anticipating customer demand.
Prepared reports by collecting, analyzing, and summarizing information.
Advised customers on utilization and care of merchandise
Security Officer, 06/2013 to 02/2014 American Protective Services – Gaithersburg, MD
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry Create reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Explained to tenants and members of the neighborhood specific rules and regulations created by the board members that needed to be followed by persons living that community.
Improved the community by monitoring and setting building and equipment controls, making tenants feel safer.
Maintains organization's stability and reputation by complying with legal requirements.
Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Health Coach, 01/2013 to 03/2014 Visalus
Develop customized care plan for program participants including goals and plan of action.
Counsel and advice clients on how to improve overall health condition by implementing daily workouts and functional movements.
Identify the need for behavioral change to improve health status, reduce health risk and improve quality of life by creating nutritional plans appropriate with a client's lifestyle.
Assessed individual nutritional risk and status.
Led educational presentations on topics of nutrition and wellness.
Provided in-depth information on concurrent and alternative modes of nutritional care.
Football Player, 01/2008 to 01/2013 Towson University – Towson, MD
Defensive Line-Backer for Division I, Colonial Athletic Association Contributed to the first ever Division I championship in schools history Responsible for knowing play calls and schemes.
Led team to Colonial Athletic Association Back to Back Championship in 2011 and in 2012
Mentored incoming athletes in and off season
Participated in numerous professional development seminars, i.e. financial planning, mastering interviews, healthy living, time management, etc.
Attended Criminal Justice seminars sponsored through the College of Liberal Arts, i.e corporate etiquette, safety, crime scene investigations, court hearings, etc.
Bachelor of Science: Criminal Justice, Sociology and Anthropology, January 2013 Towson University - Towson, MD
Coursework includes: Speech and Communication, Sociology and Psychology
COMMUNITY SERVICE Supported Towson community clean-up efforts A big brother for the DREAM Academy (role model figure for young males, counselor students) Participated in police ride-along for Baltimore City Police Department Participated in charity and awareness walks, i.e. Breast Cancer Awareness, MS Walk, etc. Volunteered during special camps in and off season 4 3