Operations Support Resume Example Thomson Reuters

OPERATIONS SUPPORT

Summary

Service oriented Operations Support professional in the Legal industry trained to work in high stress environments. Strong leadership capabilities and ability to work well with others. Able to plan, execute and oversee projects with minimal supervision.

Skills

Computer proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
Service-minded and driven.
Time and scheduling management, ability to prioritize while maintaining efficiency.

Experience

Thomson Reuters San Francisco, CA Operations Support 10/2008 to Current

Aid in the organization, maintenance and training documentation in streamlining operational tasks to reduce the potential for errors.
Assisted with planning, implementing and executing major business changes including system conversions and order to cash processes and procedures.
Liaised directly with internal partners such as sales reps and managers to meet the needs and maintain customer satisfaction.
Provide any necessary documentations such as client usage/sales reports to sales reps and managers.

LiveNote (a Thomson Reuters business) San Francisco, CA Senior Administrative Assistant 02/2004 to 10/2008

Maintained daily schedule and calendar for senior management as needed.
Organized and coordinated logistics for off and on-site events and office moves. This included acting as liaison between staff, vendors & management. Oversee all event details such as ordering food, booking venue, making travel arrangements, etc.
Aided with organization and distribution of meeting collateral such as slide presentations, handouts, etc.
Act as direct point of contact for special VIP guests, visitors and vendors.
Authorized to oversee all expense approvals, vacations & leave of absences requests on behalf of general manager. Managed and maintained office inventory.
Train incoming front office personnel, created and maintained front desk office training documents and procedures.
Assisted other departments as needed on a daily basis.

Poppenex Inc Pomona, CA Account Executive 01/2002 to 01/2004

Coordinate, monitor and schedule weekly overseas shipments.
Assist with implementation and execution of new products.
Directly responsible for resolving all customer service related issues.
Responsible for training and hiring of new personnel.
Assisted with overseeing daily operations of front office and production teams.

Education and Training

Bachelor of Science: Hospitality Management 2001 San Francisco State University, San Francisco, CA Hospitality Management

Skills

accounts payable, audio, billing, Budget, CRM, customer service, special events, finance, front office, General Manager, hiring, marketing strategies, meetings, Excel, PowerPoint, Microsoft Word, payables, personnel, presentations, purchasing, sales, SAP, scheduling, surveys

Resume Overview

Companies Worked For:

Thomson Reuters
LiveNote (a Thomson Reuters business)
Poppenex Inc

School Attended

San Francisco State University

Job Titles Held:

Operations Support
Senior Administrative Assistant
Account Executive

Degrees

Bachelor of Science : Hospitality Management 2001

Operations Support Resume Example

Resume Score: 100%

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