operations specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Responsible Generalist specializing in [Area of expertise] and [Area of expertise] support. Desiring to take on challenging and growth-oriented role at [Company] by leveraging [Number] years of experience along with [Skill] and [Skill] abilities. Enthusiastic about contributing abilities to support and enhance operations. Talented Generalist bringing [Number] years' experience in [Industry] as well as a reliable nature and history of driving productivity, efficiency and accuracy improvements. Industrious and dedicated team player pursuing professional opportunities with long-term potential. Proficient in [Skill], [Skill] and [Skill]. Reliable General Helper proficient in [Type] operations and eager to take on any task to drive quality, productivity and performance improvements. Committed and capable professional well-versed in operating and maintaining equipment. Successful at safely operating tools, organizing work areas and performing diverse support jobs. Enthusiastic Assistant offers background in problem-solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones. Ambitious [Area of study] student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite. Analytical and focused Administrative Associate adept at evaluating office processes to improve efficiency and accuracy. Offering [Number] years of administrative support experience, including schedule management, accounting support and customer service. Proficient in [Software] with expertise in electronic document management. Methodical Administrative professional with expertise in records management. Catalogs and uploads incoming documents, coordinates file movements and processes destruction requests. Solid critical-thinking, multitasking and problem-solving skills with advanced abilities in [Software]. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, [Type] systems and program management.

  • Ingenuity
  • Analytical skills
  • Interdepartmental relationships
  • Process development
  • Training and on-boarding
  • Records management expert
  • Data management
  • Microsoft Office and Goggle Suite
  • Regulatory compliance
Operations Specialist, 02/2012 to 03/2020
The Trade DeskBoulder, CO,
  • Recruited, hired and completed onboarding and new hire orientation for employees
  • Specialized in accuracy of employee personnel files in HRIS
  • Updated personnel data and tracked compliance for tenured employees
  • Ran background checks, MVR's and tracked drug testing
  • Cultivated and strengthened relationships with internal and external clients
  • Mitigated regulatory risk by identifying deficiencies and implementing procedures to ensure adherence to all contractual and federal and state regulatory requirements
  • Represented organization at 3rd party audits
  • Responsible for reducing annual compliance fines from nearly $500,000.00 to $3,000.00 in one year
  • Utilized Microsoft excel to import and link large quantities of data from backend systems to analyze and identify fraud patterns and anomalies resulting in recovering over $50,000 per month of credit card abuse
  • Synthesized all data regarding fraud investigations into detailed reports that were submitted to upper level management, field management and authorities
Corporate Trainer, 02/2010 to 02/2012
Usa Vein ClinicsWest Chester, PA,
  • Identified training needs and produced training programs for all levels of the organization using a variety of techniques, including webinars and hands-on training
  • Designed and conducted training for regional managers on discipline with dignity and respect as a tool to reduce turnover rate
  • Designed and conducted harassment and discrimination training for more than 3500 employees
  • Assisted in policy writing and Emergency Action Plans
Safety and Compliance Specialist, 01/2001 to 02/2010
Crane Worldwide LogisticsCharlotte, NC,
  • Planned and executed compliance audits to check company policies, customer, state and federal regulatory compliance
  • Closely reviewed personnel records for accuracy
  • Worked with employees to identify the root cause of their accident and provided preventative measures
Business Owner, 01/1997 to 04/2001
Creations Of The HeartCity, STATE,
  • Interviewed, trained, and supervised employees
  • Introduced complete onboarding and training programs
  • Assessed each employee's individual strengths and delivered mentoring to improve weaknesses
  • Established and maintained successful company culture
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll
Education and Training
Bachelor of Science: Education, Expected in to Kansas State University - Manhattan, KS,
: Education, Expected in to Gulf Coast Bible College - Houston, TX,

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Resume Overview

School Attended

  • Kansas State University
  • Gulf Coast Bible College

Job Titles Held:

  • Operations Specialist
  • Corporate Trainer
  • Safety and Compliance Specialist
  • Business Owner


  • Bachelor of Science

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