operations specialist analyst administrative assistant resume example with 8+ years of experience
Versatile Administrative professional with over 15 years of experience in public, private, and grant-funded organizations. Independent and task-oriented team player with expertise in cultivating rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies. Self motivated learner, constantly acquiring knowledge, deepening personal growth. Creative and skillful in executing effective operating rhythms and systems structures.
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- Support accurate and timely completion of Educational Talent Search’s Annual Performance Report and other Federal, State, or Purdue Northwest reports.
- Maintain accurate information regarding the spending of Grant/Federal funds.
- Efficient use of PNW programs, UniTime, Brightspace, Cognos, Concur, DocuSign, SuccessFactors, and Zoom.
- Generated reports of findings to help management with making key decisions.
- Work closely with staff, participants, and parents/guardians, creating an open flow of communication regarding the program information to create collaborative, cohesive, and effective programming.
- Tracked and analyzed reports to determine needed improvements.
- Identified and resolved problems through root cause analysis and research.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements, including booking airfare, hotel, and ground transportation for the program participants.
- Implemented program-level departmental policies and procedures and managed budgets to support educational programs and curriculum.
- Represented Educational Talent Search at meetings and conferences to serve as subject matter liaison for an array of services and activities assigned.
- Managed vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions, and negotiated contracts for special projects.
- Conducted research and gathered key information for use in upcoming project planning.
- Provided outstanding service to all stakeholders, promoting effective and lasting business relationships.
- Managed and maintained school funds, including MOI and Title One.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Coached new employees on administrative procedures, company policies, and performance standards
- Conducted research, gathered information from multiple sources, and presented results, and input information into a digital database.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Determined target demographics and devised strategic marketing initiatives to reach target audiences.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
- Calculated payroll deductions accurately and processed payroll to meet preset requirements.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- Continuing education in Leadership
- Coursework in Policy and Legal Studies
- Minored in Sociology & Business Management
Operating Systems: Applied knowledge of Microsoft Professional Office Suite, including MS Word, Excel, PowerPoint, and Outlook.
- CSSAC STAR Program, Purdue University Northwest-LinkedIn Learning, 30+ hrs. professional growth- 2020
- Explorer Academy-Leadership Institute, Leadership Certification, Purdue University Northwest - 2021
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Resume Overview
School Attended
- Purdue University Global
- Eastern Michigan University
Job Titles Held:
- Administrative Assistant
- Executive School Secretary/Office Manager
- Analyst
Degrees
- Master of Public Administration
- Bachelor of Science
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