Sensible Operations Specialist with a passion for business management, operations. Driven, ambitious and dedicated to managing the flow of the workplace and optimizing day-to-day activities. Proactive Operations specialist with proven strengths coaching talented teams in fast-paced office environments. Committed to quality, productivity and organization. Detail-oriented and reliable with 20 years of experience building skilled teams and streamlining processes. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Manages the day to day activities of an operations team within the unit. Maintaining processes that achieve a high level of operational efficiency while maintaining proper internal controls to meet the changing business needs. Perform various operational activities and provide support in assigned units.
Meet service levels consistently by coordinating information among the teams for guidance. Understanding of techniques skills procedures and equipment required to perform job,comprehension of instructions with a minimum of direction,familiarity with steps and rules necessary to complete tasks,ability to solve problems on own initiative with DNE,Reclamations,Unposted Exceptions, ACH Receiving items for returns or posting, DSA, Touchpoint, Maintenance Request and GL Balancing. Manage monthly rotation of Assignment Schedule on production when needed and gather monthly totals for upper management team.
Monitor Fraud Management Activity for bank daily, which incudes reviewing Stop Payments and Customer Accounts to ensure no losses. Perform second level review of other bookkeeping duties. Perform calculations,review internal records and reconcile accounts such as Cash Advances and Thomas Cook accounts. Conduct large item review for account irregularities.
Responsible for balancing credit and debits using on-line screens and paper reports. Provided support to Branches and Departments as needed. Counted foreign money to verity amounts. Responsible for researching and analyzing accounts to determine cause of overdraft and process accounting entries to close accounts. Heavy volume of work processing several reports under tight deadlines. Responsible for reporting customer to Check Systems before losses developed.
Responsible for check verification and totaling checks at the end of the day in the Forge Check Control Department. Responsible for balancing using on-line screens and paper reports.
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