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Operations Specialist Resume Example

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OPERATIONS SPECIALIST
Skills
  • Ability to analyze reports
  • Quantitative skills
  • Experience in leadership
  • Cross-functional communication
  • Data entry
  • Negotiation
  • Team building and leadership
  • Report writing
  • Accounts payable and receivable
  • Scheduling and calendar management
  • File and data retrieval systems
  • Permits understanding
  • OSHA compliance
  • Task prioritization
  • Materials coordination
  • Construction quality assurance
  • Specification reading
  • Meeting schedule deadlines
  • Materials estimating
  • Interpersonal and written communication
  • Database entry
  • Spreadsheet development
  • Schedule management
  • Billing and invoicing
  • Technologically savvy
  • Mail management
  • Recordkeeping and bookkeeping
  • AR/AP
  • 10-key proficiency
  • Document retrieval
  • PC proficient
  • Report analysis
  • Proposal writing
  • Accounting skills
  • Account balancing reconciliation
  • Accounting support
  • Multitasking and prioritization
  • Time management
  • Problem resolution
  • Administrative support
  • Organization and efficiency
  • Strong interpersonal skills
  • Multi-line phone systems
  • Proofreading
  • Dedicated team player
Education and Training
08/2012
Associate of Arts - Business
Ashford UniversitySan Diego, CA
10/2016
Associate of Arts - Health And Wellness
Ashford University
Summary

Sensible Operations Specialist with a passion for people, driven, ambitious and dedicated to managing the flow of the workplace and optimizing day-to-day activities. Over 5 plus years in managing administrative operations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with distinguished ability to multiple tasks and manage priorities. Broad experience includes office management, scheduling, accounting, invoicing. Dedicated to efficiency and creating an environment that facilitates pleasurable and professional experience.

Experience
Operations SpecialistTop Build | Ocala, FL03/2017 - 08/2018
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Organized and maintained documents, files and records.
Student/HousekeeperLaseckiSelf-Employeed | Belleview, FL12/2010 - 03/2016
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Adhered to all schedules, regulations, policies and dress codes.
  • Obtained and organized files and research papers.
  • Used library and scholarly databases to locate necessary information.
Restaurant ServerOlive Garden | Ocala, FL05/2007 - 11/2011
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Administrative AssistantScott Smith Roofing Inc. | Ocala, FL04/2005 - 05/2008
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Measured and marked openings and distances to prepare sites for [Job title] work.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
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Resume Overview

Companies Worked For:

  • Top Build
  • LaseckiSelf-Employeed
  • Olive Garden
  • Scott Smith Roofing Inc.

School Attended

  • Ashford University

Job Titles Held:

  • Operations Specialist
  • Student/Housekeeper
  • Restaurant Server
  • Administrative Assistant

Degrees

  • Associate of Arts - Business
    Associate of Arts - Health And Wellness

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