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Operations Specialist Resume Example

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OPERATIONS SPECIALIST
Summary

Experienced Technical Service Representative professional with strong leadership and relationship-building skills.


Patient and safe transportation professional with 7 years experience, clean driving record and a current CDL. In-depth knowledge of safety and traffic regulations and defensive driving techniques.


Technical Service Representative with 4 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.


Knowledgeable Technical Service Representative with proven track record of exceeding client expectations. Looking to implement exceptional communication and organizational skills.

Highlights
  • MS Office proficiency
  • Accomplished with mobile devices
  • Vast technical knowledge
  • Shipping and receiving
  • Safety-oriented
  • HAZMAT training
  • Multi-tasker
  • Tank Vehicle Endorsement
  • Safety-conscious
  • Customer-service focused
  • Strong communication skills
  • Natural leader
  • Business development
  • Strategic planning
  • After sales support
  • Exceptional problem solver
  • Valid Texas driver's license
  • Safety Orientation training
  • Tow Truck Driver Certificate
  • Basic math skills
  • Strong mechanical aptitude
  • Court testimony
  • Retail theft investigations
  • Skilled in conflict resolution
  • Smith's System Training
  • Microsoft Office
  • OSHA training
  • Microsoft Excel proficiency
  • Inventory control
Accomplishments

Computer Proficiency

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Continuously maintained an accident and incident-free driving record for more than 7 years.


Maintained inventory control for $ Multi million customer account.


Training 

  • Responsible for providing vision and guidance to a group of 8 Technical Service Representative employees, training them on operations and on site billing.

  • Documentation
  • Reported and documented unsafe conditions, equipment and/or injury.

  • Equipment Maintenance
  • Performed routine maintenance on equipment on as-needed basis.

  • Trained Technical Service Representative to perform general field operations to company standards.


Experience
Operations SpecialistJan 2015 to Current
Nalco Champion - Odessa , Texas
  • Supply Chain Management
  • Order chemical........maintain daily inventory
  • Arrange shipment from warehouse to location..........time, location, quantity
  • Invoice customer daily
  • Upload customer inventory daily
  • Arrange return of empty containers to warehouse
  • Safety
  • Train employees and customer on safe handling of product
  • Ensure employees are up to date on NC safety requirements
  • Conduct daily tailgate meetings focused on that day's expected activity

  • Communication
  • Make sure next crew is completely updated before taking over
  • Train new employees on proper inventory and invoice procedures
  • Send weekly updates to manager
Technical Service RepresentativeApr 2012 to Jan 2015
Nalco Champion - Pampa , Texas
  • Trainer
  • Trained new sales and service employees on chemical and frac site safety
  • Trained new sales and service employees on inventory management
  • Trained new sales and service employees on spreadsheet capabilities with single and zipper

  • Customer relations
  • Met with on-site manager daily
  • Attended all safety and operations meeting conducted by on-site manager
Treating SpecialistSep 2011 to Apr 2012
Nalco Champion - Odessa, Texas
  • Treat around 80 different wells daily with water and production chemical.

  • Maintained a daily and weekly chemical usage and inventory report that was submitted every week.

  • Read maps and followed written and verbal geographic directions

  • Stayed in good communication with sales and supervisor to report field problems and/or safety hazards.

  • Maintained treating truck and equipment to make sure operable condition at all times.

  • Maintained driving hours by using Turnpike system and/or paper log book.

  • Kept current on safety techniques and took advantage of all opportunities to improve driving and safety skills.

  • Recognize and avoid any safety hazards in the work environment.

  • Properly load trucks with chemical, prepared daily bills of lading, schedule the order of daily treatments of wells and submit treating reports to sales each week.

  • Conducted daily DOT pre-trip inspections according to a set checklist.

  • Maintained records required for compliance with state and federal regulations.

  • Submitted a daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
Deputy SheriffDec 2005 to Sep 2011
Upton County Sheriff's Office Sheriff's Deputy - Rankin, TX
  • Gathered preliminary investigation information as a first responder to crime scenes.

  • Responded quickly to dispatch and took appropriate action at crime and disaster scenes.

  • Monitored and investigated suspicions persons and situations and unusual activities.

  • Directed traffic during emergency and congested situations.

  • Analyzed traffic accidents and general traffic surveys.

  • Instructed suspects on field sobriety tests and used portable equipment to perform tests.

  • Prepared cases for trial and appeared and testified in court as a witness.

  • Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.

  • Liaised with school counselors and administrators regarding juvenile offenders.

  • Wrote reports on arrests made, activities performed and unusual incidents observed.

  • Served active warrants and subpoenas.

  • Patrolled designated districts in patrol cars, on bicycles and on foot.

  • Mediated domestic-related disturbances and protected victims from harm.

  • Responded to and investigated security and burglar alarms.

  • Searched vehicles, buildings, homes and property for evidence and stolen property.
Education
Criminal Justice2005Wayland Baptist University - Lubbock, Texas

Law Enforcement and Justice Administration coursework

Basic Peace Officer License ( completed ), Law Enforcement2005South Plains Association of Governments - Lubbock, Texas

Law Enforcement and Justice Administration coursework

Effective Interview Techniques training

Interrogation Tactics and Legal Limits seminar


Personal Information
Works well without supervision. *Class A CDL with Or type here your correction... and Tanker endorsement. *Self-Starter, ability to prioritize and remain focused on the essence of an issue *Works well with others and able to work alone successfully.
Skills
Basic, billing, book, driving, inventory, inventory control, Law Enforcement, logistics, mechanical, Mentor, problem solver, safety, sales, sales support, spreadsheet, supervisor, teaching 8, Technician, trainer, troubleshoot
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Resume Overview

Companies Worked For:

  • Nalco Champion
  • Upton County Sheriff's Office Sheriff's Deputy

School Attended

  • Wayland Baptist University
  • South Plains Association of Governments

Job Titles Held:

  • Operations Specialist
  • Technical Service Representative
  • Treating Specialist
  • Deputy Sheriff

Degrees

  • Criminal Justice 2005
    Basic Peace Officer License ( completed ) , Law Enforcement 2005

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