Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management

Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship. Keen to apply new and emerging project organization techniques to increase overall performance.

Versatile Recruiter with experience working with company contacts to secure qualified staff. Well-versed in business operations, administrative management requirements and relationship-building strategies. Detail-oriented and motivated with excellent verbal and written communication skills. Strategic Recruiter with 8 years of experience in Talent Acquisition. Gifted at communication with company leaders and job seekers. Strong negotiation tactics with outgoing personality and exceptional problem-solving skills.

  • Coordinated project operations
  • Intake client financials and reports
  • Produce Improved results from financial reports
  • Special operations capabilities
  • Project organization
  • Business operations management
  • Office support and management
  • Administrative operations
  • Managerial finance
  • Supporting projects
  • Revenue and sales projections
  • Project bidding
  • Project management expertise
  • Community revitalization projects
  • Project-based learning
  • Candidate pipeline development
  • Candidate pre-screening
  • Project recruiting
  • Executive recruiting strategies
  • Employment verification
  • Compensation Negotiation
02/2018 to Current
Operations / Project Manager Donnelley Financial Solutions San Francisco, CA,
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Coordinated complex contract administration, including defining project milestones and developing budget.
  • Managed vendor contracts to obtain licensing.
  • Inspired team members by fostering positive environment and boosting employee confidence.
  • Produced status reports for customers and senior management.
  • Maintained high quality standards by educating general contractors on quality control.
  • Managed financial operations, including calculating finances and production costs.
  • Automated office operations while managing payroll, accounts payable and receivable, customer correspondence, record tracking and data.
  • Determined appropriate timelines and then developed plans that would apply to project goals and objectives.
  • Interfaced with state and county leadership and engineers to share best practices and project updates for continuous improvement planning.
  • Defined and initiated projects and managed costs, schedule and project performance while supervising tasks from initiation through completion.
05/2013 to 01/2018
Account Executive Kitchen United Pasadena, CA,
  • Used effective communication and interpersonal skills when meeting and speaking with clients, promoting long-lasting relationships.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Updated account plans based on changing markets, customer conditions and competitor activity.
  • Made actionable and insightful recommendations for new products, extensions or enhancements.
  • Oversaw production of advertising copy, including preparing scripts, reviewing proofs and editing layouts.
  • Took active design role and developed marketing materials for clients in Cable industry.
  • Established and enforced sales goals to boost team success.
  • Reviewed advertising copy, design comps and final art to approve work.
  • Maximized sales to over $139 million by establishing long-term partnerships across 7 states.
  • Devised and optimized strategies for handling corporate communication, program operations and key projects.
01/2009 to 04/2013
Recruiter/Talent Acquisition Manager Mattress Firm City, STATE,
  • Constructed and implemented Recruiting Department SW Division.
  • Planned and executed recruitment events to bring in area candidates.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.
  • Worked with assistant managers to create new leadership development program.
  • Prepared and submitted listing of qualified applicants for review and coordinated next-phase interviews with management team and potential candidate.
  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Placed more than 640 candidates annually, including those seeking highly-targeted leadership positions.
08/2004 to 12/2008
Leasing Director Mark-Taylor Residential Inc. City, STATE,
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities.
  • Received rent payments and tracked these transactions in one site .
  • Maintained accurate records of all correspondence with and from tenants.
  • Checked rental eligibility by following Mark Taylors verification process.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Education and Training
Expected in 06/1998
High School Diploma:
Curtis High School - University Place, WA
Expected in 09/2001
Bachelor of Science: Fire Science
Washington State Patrol Fire Academy - North Bend, WA
Expected in 04/2002
Certificate / Medical Program : E.M.T Emergency Medical Technician
Centralia Community College - Centralia, WA

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School Attended

  • Curtis High School
  • Washington State Patrol Fire Academy
  • Centralia Community College

Job Titles Held:

  • Operations / Project Manager
  • Account Executive
  • Recruiter/Talent Acquisition Manager
  • Leasing Director


  • High School Diploma
  • Bachelor of Science
  • Certificate / Medical Program

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