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operations office manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Objective
A highly organized and detail-oriented Executive Assistant with over 13 years' experience providing thorough and skillful administrative support to senior executives, with strong customer service and project coordination background. Professional Highlights Twistory Studios Facility management/office expansion build-out Tradeshow coordination for multiple events throughout the US (including Comic-Con San Diego and Comic-Con NY) Responsible for all Human Resources functionality for office (recruitment, training, payroll, development of employee policy/handbook, emergency action protocol) KB Home National Supplier Conference Event planning/coordination for multi-day (off-site) event “Soup to Nuts” planning for 100+ senior executives Came in $10k - $20k under budget for event annually
Skills
  • Microsoft Office Suite
  • Project Management
  • Payroll
  • Event Planning
  • Insurance Certifications Travel/Calendar Coordination
  • Expense Reports
  • Multi-line telephone systems
  • Human Resources (Recruiting/Training)
  • Customer Service
  • Bartender/Sales Canter's Deli, Los Angeles, CA 2015 - Present
  • Beauty Advisor/Sales Macy's/Nordstrom, Los Angeles, CA 2014 - 2015
  • Operations/Office Manager Twistory Studios, Santa Monica, CA 2012 - 2013
  • Executive Assistant Activision, Santa Monica, CA 2009 - 2010
  • International Coordinator/Executive Assistant Davis Langdon, Santa Monica, CA 2008 -
  • 2009
  • Executive Assistant KB Home, Los Angeles, CA 2002 - 2008
  • Procedure development
  • Personable
  • Team building
  • Multi-site operationsInventory control
  • Staff retention
  • Contract management
  • Relationship building
  • Client relationships
  • Articulate and well-spoken
  • Time management
  • Invoice processing
  • Works well under pressure
  • Social media knowledge
  • Travel administration
  • Self-starter
  • Workers' compensation knowledge
Accomplishments
  • Task Force Member - KB Home Community Support/Fundraising Efforts Coordination/procurement of donation items from staff and vendors Team lead for task force members /liaison with donation recipient contacts Helped provide gifts to 100+ recipients for various recipients annually (Children's Hospital of Los Angeles, Simi Valley Battered Women's Shelter, Project Angel Food) Davis Langdon Executive Leadership Conference (US Board Members) “Soup to Nuts” planning for 24 Board Members (3 months to plan event) Coordinated Team Building exercises with off-site vendors Came in $7k under budget Team Building - Activision Initiated quarterly team BBQs/lunches for Studio Group.
Experience
Operations/Office Manager, 01/2012 - 04/2013
Cavco Industries Phoenix, OR, Developed and shared best practices across the company, including Emergency Awareness Preparedness and Employee Handbook. Recruited, hired and trained 30 - 35 new employees for various departments within the studio. Identified inefficiencies and made recommendations for process improvements.
Executive Assistant - WW Studios, 01/2009 - 07/2010
American Express District Of Columbia, DC, Arranged appropriate travel, visas, agendas, necessary contacts and country information. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Provided logistical support to visiting executives in coordination with other Executive Assistants. Handled and distributed all incoming and outgoing mail. Wrote and distributed meeting minutes to appropriate individuals. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Executive Assistant, 04/2002 - 04/2008
KB Home City, STATE, Served as Executive Assistant to the VP, National Contracts and senior team leaders. Approved travel expenses and reimbursement requests. Initiated and updated yearly dealer agreements and dealer applications. Investigated issues and problems and drafted responses to urgent requests. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Open, read, and wrote answers to routine letters. Wrote and distributed meeting minutes to appropriate individuals. Provided logistical support to visiting executives in coordination with other Executive Assistants. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Arranged appropriate travel, visas, agendas, necessary contacts and country information. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Maintained an up-to-date department organizational chart. Maintained and reserved the executive conference room calendar. Managed daily office operations and maintenance of equipment.
Education and Training
AA: Liberal Arts, Expected in May 1991
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Allan Hancock College - Santa Maria, CA
GPA:
Status - Liberal Arts
Skills
CA, Customer Service, Event Planning, Expense Reports, Human Resources, Insurance, Microsoft Office Suite, Multi-line telephone, Office Manager, Payroll, Project Management, Recruiting, Sales

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Resume Overview

School Attended

  • Allan Hancock College

Job Titles Held:

  • Operations/Office Manager
  • Executive Assistant - WW Studios
  • Executive Assistant

Degrees

  • AA

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