operations ncoic resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience, personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

  • Nutrition and Diet
  • Bedsore Prevention
  • Emotional and Social Support
  • Multitasking and Prioritization
Work History
07/2021 to Current
Operations NCOIC Perkins School For The Blind New Hampshire, OH,
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Prepared and delivered investigative reports and briefings.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
07/2021 to 01/2022
Certified Nursing Assistant Laz Parking Bellevue, WA,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
04/2017 to 06/2021
Training NCO US Army City, STATE,
  • Established personnel qualifications and coordinated onboarding activities.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Developed and implemented effective lesson plans to cover necessary material.
  • Acted as training subject matter expert and provided extensive technical support to different departments.
  • Identified training needs and planned classes accordingly.
  • Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
  • Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
02/2015 to 06/2021
Administrative Clerk US Army City, STATE,
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
  • Produced highly accurate internal and external letters and memoranda.
  • Proofread and edited professional business documents prior to release and request for approval.
  • Balanced duties of Associate while also functioning as Head Clerk.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Utilized company tools to identify opportunities and develop action plans to improve performance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Checked pricing, signage and display information for accuracy, making changes for events and promotions.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Controlled inventory stock levels, reordering as necessary within budget.
  • Generated documents necessary for internal meetings.
  • Assisted management with supervision of store.
  • Effectively supported regular meetings, taking in-depth notes and disseminating minutes to attendees.
02/2015 to 06/2021
Active Duty Soldier US Army City, STATE,
  • Monitored conditions for field artillery team during combat missions.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Operated and maintained armored vehicles.
  • Secured and protected military property, assets and personnel.
  • Supported troops completing air missions in training exercises and real-world engagements.
  • Carried out defensive and offensive data protection operations.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Prepared and submitted personnel, ordnance and operational reports.
  • Oversaw utilities manual records to perform stock control and accounting duties.
Expected in 12/2023 to to
Bachelor of Science: Nursing Administration
American Public University System - Charles Town, WV
Expected in 05/2012 to to
High School Diploma:
Gulfport High School - Gulfport, MS
  • PCA - Personal Care Aide
  • Caregiver
  • CNA - Certified Nurse Assistant

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Resume Overview

School Attended

  • American Public University System
  • Gulfport High School

Job Titles Held:

  • Operations NCOIC
  • Certified Nursing Assistant
  • Training NCO
  • Administrative Clerk
  • Active Duty Soldier


  • Bachelor of Science
  • High School Diploma

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