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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Skills
  • Project planning and development
  • Advanced Problem Solving
  • Relationship development
  • Budgeting and forecasting
  • Risk analysis and management
  • Cost Reduction Strategies
  • Operations management
  • Resource utilization
  • Contract Review and Recommendations
  • Documentation Management
  • Project organization
  • Project development and life cycle
  • Policies and Procedures Implementation
  • Relationship Development
  • Project Management
  • Advanced problem solving
Work History
Operations Manager/Project Manager, PMO, 02/2017 to 04/2020
Tyler TechnologiesBaton Rouge, LA,
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Achieved cost control objectives and clarified service parameters through clear statements of work and project classification systems.
  • Gathered project requirements through interactions, meetings with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
  • Executed projects and acted as senior project manager for multiple commercial, office, residential and public works projects.
  • Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
  • Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Project Manager, 08/2014 to 02/2017
LABYRINTHCity, STATE,
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Modified and directed project plans to meet organizational needs.
  • Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
  • Drove team success through shared vision and recognition of quality performance.
  • Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Orchestrated projects within strict timeframe and budget constraints by solving complex problems and working closely with senior leaders.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Achieved project deadlines by coordinating with contractors to manage performance.
Project Manager/Consultant, 02/2010 to 08/2014
FMA InternationalCity, STATE,
  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Manage project execution to ensure adherence to budget, schedule, and scope.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
  • Identify, review, or select vendors or consultants to meet project needs.
  • Monitor or track project milestones and deliverables.
  • Negotiate with project stakeholders or suppliers to obtain resources or materials.
  • Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
  • Establish and execute project communication plan.
  • Develop and manage work breakdown structure (WBS) of information technology projects.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
Education
B.A: International Business, Expected in 05/2010
BOSTON UNIVERSITY - Boston, MA
GPA:
High School Diploma: , Expected in 06/2006
SOUTH BURLINGTON HIGH SCHOOL - South Burlington, VT
GPA:

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Resume Overview

School Attended

  • BOSTON UNIVERSITY
  • SOUTH BURLINGTON HIGH SCHOOL

Job Titles Held:

  • Operations Manager/Project Manager, PMO
  • Project Manager
  • Project Manager/Consultant

Degrees

  • B.A
  • High School Diploma

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