Operations Manager Pd On Air Personality Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-oriented sales and marketing professional with over 17 years of experience producing outstanding results and strong revenue growth for multiple industry fields. Focused on maximizing business success by capitalizing on sales and service opportunities. Motivated and respected professional with excellent communication and negotiation skills.

  • Strategic Planning
  • Client Needs Assessment
  • Team Building and Management
  • Google Analytics
  • Email Marketing
  • SEM, SEO, Inbound Marketing, Website Development and Hosting
  • Public Presentations
  • Salesforce & ServiceMax Software
  • Product and Service Sales
  • Consultative Selling Techniques
  • Lead Prospecting & Mining
  • Continuous Improvement Strategies
  • Active Listening and Communication
Work History
Digital Sales Specialist, 05/2021 to Current
National Veterinary Associates Davenport, IA,
  • Created Billable Repair and Consumable quotes.
  • H2 2021 & H1 2022 - Averaged 17% growth over target % in territory with Consumables
  • H2 2021 & H1 2022 - Averaged 6% growth over target % in Services.
  • Developed sales leads for Service Contracts and Hardware through mining database for new opportunities.
  • H1 2022 - Started Creating and presented new Service Contracts to clients
  • H1 2022 - Averaged 2% growth over previous year.
  • Surpassed every quarterly sales target.
  • Helped plan and led Quality Counts - Always training sessions to promote Merck's Quality Mission and Vision.
  • Proficient in Salesforce, ServiceMax, Redox, Microsoft Teams, Commercial Navigator, Tableau
  • Training completed on time.
Recruitment/Marketing/Inside Sales Representative, 08/2020 to 05/2021
Evine Saint Paul, MN,
    • Maintained friendly and professional customer interactions at all times.
    • Set up new accounts, established customer credit, and set up payment methods.
    • Answered average of 30-40 incoming customer calls daily.
    • Determined needs, delivered solutions and overcame objections through consultative selling skills.
    • Answered customers' questions regarding products, prices and availability.
    • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
    • Worked with website manager to develop pixel for website and start SEM efforts for company.
    • Hired employees and initiated new hire paperwork process.
    • Explained all of human resources policies, procedures, laws, standards and regulations to each employee.
    • Developed marketing content such as blogs, promotional materials and advertisements for sales/recruitment on social media and website.
    • Improved website content, keyword relevancy, and branding to achieve search engine optimization goals.
Operations Manager/PD/On Air Personality, 11/2007 to 07/2020
Inside Columbia Magazine City, STATE,
  • Directs day-to-day operations of 14 radio frequencies focused on attainment of key performance indicators like revenue and ratings, continuous improvement initiatives and managing 32-member team of radio programmers, social media and digital/interactive associates.
  • Develop and submit strategy and initiative reports on programming and revenue to highlight current actions and propose changes to General Manager and Ownership
  • Assist Sales Team in Prospecting Ideas and Calls to set more New Business Appointments-Quarterly, Monthly and Annual
  • Sit in on C.N.A's to help identify client needs/goals and objectives for campaign strategy
  • Sit in on Creative Services Strategy Sessions with client to develop right message for campaigns to achieve client goals
  • Sit in on Proposals to help sellers close business and present overall campaign strategy to help meet clients goals and objectives
  • Hit $12 Million in 2019 for overall Market Revenue via Integrated Marketing Solutions-Radio, Digital and Magazine
  • Personally helped close $2.7 Million in dollars of $12 Million via training, prospecting ideas, infield, events, radiothons, promotional proposals via stations, etc. with sales department
  • Drove $500,000 in revenue via events-Man Show, Project Pink Party, Baby Expo, Bussin It To Busch, Tiger Tailgate and others
  • Drove $200,000 in revenue via radiothons in 2019-Honor Flight, Children's Miracle Network and Food Drive
  • Music scheduling and clock management for multiple stations with 10+ years of experience using Music Master.
  • On air host: Top rated afternoon show Females 25-54 for eight straight years in country format. Top rated Persons 25-54 for 14-16 ratings periods.
  • 6,000 per week average on personal station blog.
  • Award winning creative writing for imaging and commercial production.
  • Develop promotional proposals to increase sales revenue, and to drive more listening occasions/ticket sales for local/regional music venues.
  • Weekly calls with music label representatives
  • Conduct weekly/quarterly/yearly performance reviews for Program Directors for each station, offering praise and recommendations for improvement.
  • Oversite of online properties, including website, social media and digital/email marketing.
  • Strengthened digital and ratings performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Grew KCLR (Clear 99's) Facebook page from 24,000 to 63,000 fans through content and promotions. Increased station's email database from 8,000 to 18,600 through promotional efforts.
Contributing Writer, 01/2018 to 07/2020
  • Write monthly article focused on trending songs in music industry.
Owner, 05/2001 to Current
Brass Monkey Media Inc. City, STATE,
  • Managed day-to-day business operations, including accounting, scheduling, marketing and public relations.
  • Performed as an emcee/DJ for weddings and other bars/clubs, including Paddy O's, Helen Fitzgerald's, Morgan Street Brewery, Topshooters Sports Bar & Grill, Maggie O'Briens, and Sundeckers.
Bachelor of Arts: Communications, Expected in 05/2005
Maryville University of Saint Louis - St Louis, MO
Radio Broadcasting: Radio And Television, Expected in 01/2006
Broadcast Center - St. Louis,
  • MilliporeSigma Lab Water Solutions System Training
  • Time Management - Missouri Training Institute
  • Project Development - Missouri Training Institute
  • True Colors Personality Leadership - Missouri Training Institute
  • Wizard Of Ads Commercial Copywriting
  • Won Country Music Association Radio Station of The Year 2011 and 2015
  • Won Academy of Country Music Station of The Year 2013 and 2015
  • Nominated as Academy of Country Music Personality of The Year in 2013
  • Missouri Broadcasters Radio Station of The Year in 2017 & 2019
  • Four-time WoWy Award Winner (internal recognition at Zimmer Communications for going "above and beyond" for clients, listeners and co-workers
  • Recognized at MilliporeSigma's Lab Water Solutions Department as Operational Organization's Employee of the Month.
  • Shot under 80 three consecutive times in golf
  • Organize and execute Mid-Missouri Children's Miracle Network Radiothon, which has raised more than $3,500,000 for local hospital. Company now annually makes over $50,000 in underwriting for event.
  • Marketing Committee member for Columbia, Missouri Boys & Girls Club chapter
  • Started up Honor Flight Radiothon in 2015. To date, this initiative has raised almost $750,000 and sent more than 1,300 heroes to Washington D.C. to visit memorials built for them. Company has made nearly $180,000 in underwriting from event.
  • Missouri Broadcasters Association Awards Committee member from 2015 - 2020.
  • Special Olympics of Mid-Missouri fundraiser
  • Collected more than 10 million dollars worth of food for The Food Bank of Central & Northeast Missouri during holiday food drive.
Additional Information
  • Husband, Father of two girls, Puppy parent
  • Golf, Fishing, Tennis, Concerts, Outdoors, Watching Game 7 of 2019 Stanley Cup Final on repeat.

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Resume Strength

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Resume Overview

School Attended
  • Maryville University of Saint Louis
  • Broadcast Center
Job Titles Held:
  • Digital Sales Specialist
  • Recruitment/Marketing/Inside Sales Representative
  • Operations Manager/PD/On Air Personality
  • Contributing Writer
  • Owner
  • Bachelor of Arts
  • Radio Broadcasting