Operations Manager II Resume Example
Focused Logistics Operations Manager bringing 7 years of experience in day-to-day operations management, a strong strategic planner, problem solver and effective-engaged team leader. Ready to apply demonstrated ability to streamline processes in order increase efficiency and reduce costs. An enthusiastic individual with ability to thrive in fast-paced and changing environments, ready for exciting new professional challenges.
- Manage a team of 20 employees to ensure optimal operation productivity.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Improved productivity initiatives, managing budgets and accounts.
- Established departmental performance goals, set timeline targets for the customer service team and trained new employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Identified client business and operational needs and introduced services to provide solutions.
- Met operational objectives by establishing qualified staff, promoting adherence to company regulations.
- Generated reports detailing project information and predictions.
- Enhanced operational performance by developing effective business development strategies, systems, and procedures for 27 accounts.
- Established work priorities to meet contractual obligations for schedule and installations.
- P&L responsibility.
Thank you for your time and consideration, I look forward to an interview with you soon, so we can further discuss my goals and skills.
- Performance reporting
- Cost reduction and containment
- Workforce training
- Policies and procedures implementation
- Contract review and recommendations
- Staff training and development
- Multi-unit operations management
- Data archiving
- Microsoft Office expertise
- Project management abilities
- Quality assurance and control
- Multi-site operations
- Troubleshooting and problem solving
- Simultaneous translations skills ( Spanish )
- Process improvement strategies
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Resume Overview
School Attended
- University Of Maryland Global Campus
Job Titles Held:
- Operations Manager II
Degrees
- Bachelor of Science : Psychology
