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operations manager i resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Skills
  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Planning and Coordination
  • Self-Motivated
  • Problem-Solving
  • MS Office
Education
Davidson County Community College Thomasville, NC Expected in 05/2024 Associate of Arts : Zoo Science - GPA :
Watauga High School Boone, NC Expected in 06/2013 High School Diploma : - GPA :
Accomplishments
  • Supervised team of 200 staff members.
  • Collaborated with team of 5 in the development of Engagement at Amazon.
Work History
Wesco - Operations Manager I
Arlington, TX, 09/2021 - Current
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Reduced turnover 30% by enhancing training, motivation and engagement strategies with all employees.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Developed processes to save on costs and prevent losses.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Wayfair Llc - Shift Assistant
Greensboro, NC, 05/2020 - 09/2022
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Cultivated professional working relationships with peers and supervisors.
  • Oversaw loading and unloading of packages in warehouse.
  • Oversaw, coached and evaluated 100 plus employees.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Coordinated project workflows for departments.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Implemented loading dock process and productivity improvements.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Improved distribution efficiency with design, development and testing of embedded software applications.
Amazon Logistics - Warehouse Associate
City, STATE, 10/2019 - 05/2020
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed inventory control, such as counting and stocking merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Languages
American Sign Language :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • Davidson County Community College
  • Watauga High School

Job Titles Held:

  • Operations Manager I
  • Shift Assistant
  • Warehouse Associate

Degrees

  • Associate of Arts
  • High School Diploma

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