I am a hard worker with common sense, i am not a job jumper i want to find a career i can retire from. I am a Talented Operations Manager bringing 23+ years of experience and demonstrated record of accomplishment in heavy equip/and operations. Proficient in operational enhancements, quality improvements and team leadership. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives. Self-motivated Operations Manager that is well-versed in operations/heavy equip. leadership. Bringing top-level experience in directing all facets of operations. Successful at collaborating with consultants, area leaders and employees to streamline and strengthen processes, boost production and control costs. Highly organized, detail-oriented and safety-driven with solid record of accomplishment in meeting and exceeding business targets.
Skills
Staff training and development
Multi-unit operations management
Policies and procedures implementation
Systems implementation
Excavator/Loader/Dozer/Skidster Operator
Work very well with others
Workforce training
Process improvement strategies
Performance reporting
Solutions development
Performance management
Team building
Multi-site operations
Project management abilities
Workforce Management
Cost reduction strategies
Communication improvements
Maintenance planning
High-pressure environments
Project management
Team Building/Leadership
Dedicated
Experience
Operations Manager/Field Service Manager, 03/2016 to 09/2020 Bank Of America Corporation – Winston Salem, NC,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established work priorities to meet contractual obligations for schedule and work performance.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
Reduced process lags and effectively trained team members on best practices and protocol.
Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
Performed timely and budget-complying project management on multi-faceted issues.
Analyzed strategic, core and support processes and recommended improvements to streamline processes.
Improved morale and management communication by creating employee recognition and rewards practices.
Managed daily operations, including supervising multiple team members across 2 locations.
Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Monitored and directed all aspects of department operations and 15-member operation team in production, safety, equipment, performance, quality and records management.
VP, Operation Manager, 03/2011 to 03/2016 Old School Crushing – City, STATE,
Established work priorities to meet contractual obligations for schedule and installations.
Transported materials around construction sites to work locations.
Created holes and trenches for underground stormwater sewer infrastructure.
Operated excavators and other construction equipment to properly grade land.
Performed pre-shift and post-shift equipment inspections and completed all reports accurately to support company policy.
Promoted company's strict safety protocols for operation of machinery to reduce accidents and injuries.
Operated front end loader to move dirt and different base materials.
Maintained machinery by repairing and replacing broken and malfunctioning components.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Went and pursued job sales
Worked with Customers on daily and future upcoming projects
Oversaw 5 portable crushing operations and all the yellow iron.
Operations Manager, 04/2006 to 03/2011 Black Rock Crushing – City, STATE,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Oversaw 5 portable crushing operations and all equipment.
Worked with customers and continued to look at future business.
Established work priorities to meet contractual obligations for schedule and installations.
Recruited, hired and trained crew members on application of projects, customer relations and heavy equipment operation training.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Improved morale and management communication by creating employee recognition and rewards practices.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Managed daily operations, including supervising multiple team members across 5 locations.
Assessed upcoming projects to forecast projected resource requirements.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Project Manager/Heavy Equipment Operator, 07/1996 to 06/2006 International Aggregate Inc. – City, STATE,
Transported materials around construction sites to work locations.
Inspected and repaired equipment to maintain durability and optimal performance.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Performed pre-shift and post-shift equipment inspections and completed all reports accurately to support company policy.
Recorded amount of fuel used in front end loader on weekly reports to Owner.
Maintained machinery by repairing and replacing broken and malfunctioning components.
Operated excavators and other construction equipment to properly crush the asphalt/concrete.
Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
Removed tools and machinery from job site and secured location at end of shift.
Operated front end loader to move material and help feed the crusher with either asphalt or concrete.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Education and Training
High School Diploma: , Expected in 06/1996 Shady Spring High School - Shady Spring, WV, GPA:
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