Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a hard worker with common sense, i am not a job jumper i want to find a career i can retire from. I am a Talented Operations Manager bringing 23+ years of experience and demonstrated record of accomplishment in heavy equip/and operations. Proficient in operational enhancements, quality improvements and team leadership. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives. Self-motivated Operations Manager that is well-versed in operations/heavy equip. leadership. Bringing top-level experience in directing all facets of operations. Successful at collaborating with consultants, area leaders and employees to streamline and strengthen processes, boost production and control costs. Highly organized, detail-oriented and safety-driven with solid record of accomplishment in meeting and exceeding business targets.

Skills
  • Staff training and development
  • Multi-unit operations management
  • Policies and procedures implementation
  • Systems implementation
  • Excavator/Loader/Dozer/Skidster Operator
  • Work very well with others
  • Workforce training
  • Process improvement strategies
  • Performance reporting
  • Solutions development
  • Performance management
  • Team building
  • Multi-site operations
  • Project management abilities
  • Workforce Management
  • Cost reduction strategies
  • Communication improvements
  • Maintenance planning
  • High-pressure environments
  • Project management
  • Team Building/Leadership
  • Dedicated
Experience
Operations Manager/Field Service Manager, 03/2016 to 09/2020
Bank Of America CorporationWinston Salem, NC,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established work priorities to meet contractual obligations for schedule and work performance.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Analyzed strategic, core and support processes and recommended improvements to streamline processes.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Managed daily operations, including supervising multiple team members across 2 locations.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Monitored and directed all aspects of department operations and 15-member operation team in production, safety, equipment, performance, quality and records management.
VP, Operation Manager, 03/2011 to 03/2016
Old School CrushingCity, STATE,
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Transported materials around construction sites to work locations.
  • Created holes and trenches for underground stormwater sewer infrastructure.
  • Operated excavators and other construction equipment to properly grade land.
  • Performed pre-shift and post-shift equipment inspections and completed all reports accurately to support company policy.
  • Promoted company's strict safety protocols for operation of machinery to reduce accidents and injuries.
  • Operated front end loader to move dirt and different base materials.
  • Maintained machinery by repairing and replacing broken and malfunctioning components.
  • Checked equipment for defects before and after shift and submitted report indicating equipment condition.
  • Went and pursued job sales
  • Worked with Customers on daily and future upcoming projects
  • Oversaw 5 portable crushing operations and all the yellow iron.
Operations Manager, 04/2006 to 03/2011
Black Rock CrushingCity, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Oversaw 5 portable crushing operations and all equipment.
  • Worked with customers and continued to look at future business.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Recruited, hired and trained crew members on application of projects, customer relations and heavy equipment operation training.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Managed daily operations, including supervising multiple team members across 5 locations.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Project Manager/Heavy Equipment Operator, 07/1996 to 06/2006
International Aggregate Inc.City, STATE,
  • Transported materials around construction sites to work locations.
  • Inspected and repaired equipment to maintain durability and optimal performance.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Performed pre-shift and post-shift equipment inspections and completed all reports accurately to support company policy.
  • Recorded amount of fuel used in front end loader on weekly reports to Owner.
  • Maintained machinery by repairing and replacing broken and malfunctioning components.
  • Operated excavators and other construction equipment to properly crush the asphalt/concrete.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Removed tools and machinery from job site and secured location at end of shift.
  • Operated front end loader to move material and help feed the crusher with either asphalt or concrete.
  • Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Education and Training
High School Diploma: , Expected in 06/1996
Shady Spring High School - Shady Spring, WV,
GPA:

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Resume Overview

School Attended

  • Shady Spring High School

Job Titles Held:

  • Operations Manager/Field Service Manager
  • VP, Operation Manager
  • Operations Manager
  • Project Manager/Heavy Equipment Operator

Degrees

  • High School Diploma

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