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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Diligent Team Player bringing 10 years of experience in operations, production management, organizational development and team building within diverse industries. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Budgeting and forecasting
  • Supply Chain Management
  • Project development and life cycle
  • Management information systems
  • Lean manufacturing processes
  • Report writing and documentation
  • Project Management
  • Automation understanding
  • Excellent Communication
  • Problem-Solving
  • Time Management
  • Conflict Resolution
  • Organizational turnaround
  • Policy development and optimization
  • Operational leadership
Work History
06/2021 to Current Operations Manager Ensight Solutions | Springfield, MO,
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Investigated and resolved departmental non-conformances.
  • Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
  • Reviewed shift reports to understand current numbers and trends.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised 75 employees on 3 shifts, overseeing efficiency of production and quality.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Teamed with quality department to create organization's mission and vision statements.
  • Scheduled employees for 12 hour shifts, taking into account customer traffic and employee strengths.
  • Supervised daily operations of multi-million dollar hardscapes and masonry operation.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
01/2011 to 06/2021 Manufacturing Plant Manager Cornerstone Building Brands | Senoia, GA,
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Organized and guided operations of production, processing and machinery according to business procedures and protocols.
  • Identified and implemented viable strategies for continuous improvement.
  • Made strategic decisions and developed key plans that affected direction of business.
  • Optimized processes to maximize efficiency.
  • Maximized plant safety through proactive strategies and well-structured training.
  • Maintained quality of product with robust inspections and assessment team.
  • Implemented Just-In-Time methodology to help reduce WIP and waste.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Redesigned operational workflow processes to maximize efficiency.
  • Oversaw daily operations of 150,000 sq. ft. manufacturing plant.
  • Tracked data about all aspects of production to assess areas in need of improvement.
  • Provided direction and leadership to all levels of employees and managers.
  • Worked directly with management, employees, and quality department to brainstorm, discuss strategy and mitigate quality issues.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Maintained cleanliness and organization of entire workspace, working closely with employees to systemize tasks.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised daily operations of multi-million dollar manufacturing operation.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Eased team transitions and new employee orientation through effective training and development.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Served instrumental role in organizational transformation and implementation and participated in 4 successful large-scale corporate restructurings.
04/2003 to 01/2011 Mechanical Engineer Cleveland-Cliffs Inc. | Columbus, IN,
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases for dealers, private clients and volume resellers.
  • Assessed vehicle maintenance status and completed needed service.
  • Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
  • Supervised and mentored 45 team members and facilitated daily service operations to drive business growth.
  • Worked on Mercedes, AMG and Sprinter vehicles to repair engines, transmissions and electrical systems.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Tracked diagnosis issues in WIS system through proper documentation and detailed information.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Communicated issues to other engineers and helped develop solutions.
  • Read and followed technical documentation to complete accurate repairs.
Education
Expected in Bachelor of Science | Mechanical Engineering Purdue University, West Lafayette, IN GPA:
Expected in High School Diploma | Grayson High School, Loganville, GA GPA:
Languages
Spanish:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • Purdue University
  • Grayson High School

Job Titles Held:

  • Operations Manager
  • Manufacturing Plant Manager
  • Mechanical Engineer

Degrees

  • Bachelor of Science
  • High School Diploma

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