operations manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

A passionate and predictable individual who approaches work and life with a curiosity and passion to learn and improve. A self-starting Operations Manager offering high-level experience in supervision of work flow and the completion operations. Successfully introducing new processes to increase safety, moral, & productivity. I'm well organized, attentive to detail and determined to succeed at any goal that is put in front of me.

  • Proficient in all aspects MS Office (60WPM)
  • Onboarding and Orientation
  • Adaptive & Flexible
  • Excellent People Skills
  • Staff & Management Training
  • Maintaining Compliance
  • Workflow Optimization
  • Mathematical Calculation and Reasoning
  • Performance Monitoring and Evaluation
  • Data Entry and Analysis
  • Administration, Payroll, Inventory and Timekeeping
  • Outstanding Customer Service
  • Self Accountability
  • Effective Time Management
  • Giving and Receiving Feedback
Work History
Operations Manager, 09/2021 to Current
Cobham PlcFullerton, CA,
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow. Expanded sites headcount from 78 to 143 in less than year and taking additional work cells alleviating pressure from client.
  • Planned and resourced personnel for daily operations and anticipating future needs resulting in highly trained and self sufficient personnel ready to act quickly in critical roles.
  • Established positive and effective communication among staff and organizational leadership, reducing miscommunications and missed deadlines.
  • Trained effective leadership and admin team and operated successfully with 143 team members. Maintaining gross margin above 30%.
  • Introduced & created new methods, SOP's, work practices and systems to streamline operations.
  • Developed systems utilizing MS Office products to track and quantify work issues in order to set and reach goals.
  • Gathered and reviewed customer feedback to improve operations to meet their needs.
  • Gathered and acted on employee feedback to improve moral and workflow.
  • Assessed employee performance & behavior and developed improvement plans.
  • Verified and submitted timekeeping information for compliant, accurate and efficient payroll processing utilizing Stafftrack & Synerion.
  • Coordinated new hire orientations and provided onboarding and training for 10-15 new employees at time.
  • Reviewed company forms, marketing materials and communication procedures for compliance with applicable laws and guidelines.
Performance Supervisor, 04/2018 to 09/2021
SimosFindlay, OH,
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Coordinated implementation of people-related services, policies and programs with staff.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas by Identifying individuals unique work styles and adapting management methods.
  • Achieved results by working hands on with staff to meet established targets. Was able to increase shifts productivity by 15%.
Performance Lead, 10/2017 to 04/2018
State Of ColoradoDenver, CO,
  • Developed effective improvement plans in alignment with goals and specifications from management and client.
  • Supported productivity increase and business growth through new hire training and mentoring.
  • Contributed to reductions in employee turnover by revamping training programs and team building.
  • Analyzed team performance with leadership and identified opportunities for additional training.
  • Provided regular updates to leadership on quality metrics by communicating consistency problems or production deficiencies through daily audits.
  • Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
Warehouse Associate, 07/2017 to 09/2017
Ryder System Inc.Albuquerque, NM,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Consistently lifted materials weighing as much as 75-120 pounds.
  • Shipped material and performed picking,boxing, packing, labeling and preparation of related documents.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
OSHA Training Certificate: OSHA 10 Certification For General Industry , Expected in 03/2021 to University of South Florida - Tampa, FL
Audio Engineering & Production Certificate : Audio Engineering , Expected in 04/2017 to Recording Connection - Denver, CO,

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Resume Overview

School Attended

  • University of South Florida
  • Recording Connection

Job Titles Held:

  • Operations Manager
  • Performance Supervisor
  • Performance Lead
  • Warehouse Associate


  • OSHA Training Certificate
  • Audio Engineering & Production Certificate

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