Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Ambitious Executive successful at setting policies, improving performance and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization.

  • Systems implementation
  • Incidents management
  • Project management
  • Workforce Management
  • Troubleshooting and problem solving
  • Quality assurance and control
  • Team Building/Leadership
Executive Team Leader, 03/2020 - Current
Marriott Vacations Worldwide Hilton Head Island, SC,
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Coached employees on ways to improve efficiency, accuracy and overall productivity.
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Supervised warehouse team, including schedule management, training and task delegation.
  • Organized storage areas to maximize movement efficiency
Operations Manager, 10/2017 - 03/2020
Enterprise Information Services Falls Church, VA,
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Analyzed strategic, core and support processes and recommended improvements to streamline processes.
  • Limited inventory discrepancies by creating online inventory system using MS Excel.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
  • Improved morale and management communication by creating employee recognition and rewards practices.
Telecommunications Supervisor, 10/2013 - 08/2017
Fluor Corporation Phoenix, AZ,
  • Supervise and train a team of employees Hire new technicians Train technicians on compliance and safety
  • Document appropriate employee disciplinary actions and administer as needed
  • Maintains user database administration; performs line and directory number administration for both AVAYA and modular messaging mail systems.
  • Train users in the use of telecommunication devices, mobility, audio/video conferencing, and voice mail features.
  • Read blueprints and repair manuals to identify mechanical problems and fix each in accurate manner.
  • Performed regular tests on systems to ensure all components were running well.
Education and Training
Bachelors of Science: Business Management, Expected in 2022
University Of Phoenix - ,

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  • University Of Phoenix

Job Titles Held:

  • Executive Team Leader
  • Operations Manager
  • Telecommunications Supervisor


  • Bachelors of Science

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