operations manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors. Demonstrated success in using in-depth strategies to understand and solve business problems. Excellent forecasting, process improvement and project management abilities paired with a resourceful, detail-oriented and persistent nature.

  • Budgeting and forecasting
  • Supply Chain Management
  • Risk analysis and management
  • Project development and life cycle
  • Solutions Development
  • Supply Chain Distribution
  • Adobe software
  • Strategic Financial Planning
  • Records administration
  • Data evaluation
  • Computer skills
  • Tax filing
  • Investments
  • Strategic Planning
  • Budgeting
  • Performance reporting
  • Excellent work ethic
  • Due diligence
  • Internal Controls
  • Budget development
  • Accounting and Bookkeeping
  • Financial stability knowledge
  • Continuous Improvements
  • Employee Training
  • Performance Monitoring
  • Scheduling
  • Staff Management
Work History
Operations Manager, 05/2021 to Current
Flatiron Construction Corp.Renton, WA,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Oversaw and improved Amazon deliveries quarterly through efficient coordination of daily operations.
  • Lead, manage, and develop a team of 180 to 200 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Create, manage, and support recognition and communication programs.
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.
  • Developed strong relations with company associates, reducing turnover by 10% within 3 months.
  • Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
Vice President of Operations, 02/2021 to 07/2022
StemexpressDaly City, CA,
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Ensure the chapter is informed of its Chapter Management Program standing and attention is called to areas in which the chapter needs improvement in areas measured by the (CMP).
  • Mitigated financial discrepancies by efficiently managing budget and payroll operations.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
Valet Attendant, 03/2019 to 04/2021
Hyatt Hotels Corp.Alexandria, VA,
  • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
  • Ordered materials, supplies or equipment for special projects.
  • Promoted products, services or programs to create greater demand for cross-performing opportunities.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Moved cars around lot to increase space efficiency.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
  • Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
  • Complete multi-point inspection on arriving inventory including fuel level, safety features, and drivability.
  • Coordinate with Retail, Central Inventory, and Inspection Center team members on other responsibilities necessary to meet the responsibilities of the position
Retail Sales Consultant, 01/2018 to 03/2019
Altice Usa Inc.Scott Depot, WV,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Analyzed data, including profit and loss statements to compose store budget, cutting costs in the year.
  • Performed daily department tasks including stocking, creating merchandise displays, re merchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.
BBA: Finance And Marketing, Expected in 08/2022 to Washington State University - Pullman, WA
  • Vice President of Chapter Operations at Delta Sigma Pi
  • Received SAFECO Life Insurance Scholarship
  • Saved the company approximately $2 million by implementing Safety Save Program.
  • Reduced lost workdays and recordable incidents to zero by implementing a safety awareness program.
  • Supervised team of 180 - 200 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

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Resume Overview

School Attended

  • Washington State University

Job Titles Held:

  • Operations Manager
  • Vice President of Operations
  • Valet Attendant
  • Retail Sales Consultant


  • BBA

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