LiveCareer-Resume

operations manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Advanced Operations Manager offering over 25 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals. Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Results-oriented business leader with more than 25 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. Reliable Operations Manager with over 25 years of experience in bookkeeping, payroll and financial management. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Resourceful and methodical self-starter. Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Ambitious Managing Director with excellent skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Accomplishments
  • Earned the “Employee of the year ” Award in 1996,1997,1998 for,Driver of the year 1998,1999 .Manager of the year 2004,2005
Skills
  • Risk analysis and management
  • Work flow planning
  • Management information systems
  • Budgeting and forecasting
  • Policies and Procedures Implementation
  • Cost Reduction Strategies
  • Mergers and Acquisitions Knowledge
  • Contract Review and Recommendations
  • Team Leadership
  • Relationship Development
  • Cost reduction and containment
  • Business Development
  • Operations management
  • Business administration
  • Data analysis
  • Employee relations and conflict resolution
  • Report generation
  • Contract Negotiation
  • P&L Management
  • Purchasing and procurement
  • Budgeting
  • Finance background
  • Customer relations specialist
  • Negotiation
  • Staff Management
  • Project Management
Work History
01/2019 to Current
Operations Manager Petco Manchester, CT,
  • Managed daily operations of [Type] organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall [Type] costs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored over [Number] employees' day-to-day activities and made plans to rectify issues resulting in [Result].
  • Reduced operational risks while organizing data to forecast performance trends.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised daily operations of multi-million dollar [Type] operation.
01/2014 to 01/2019
Direct of Maintenance Petco Manitowoc, WI,
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Determined new technique to streamline maintenance processes to increase workflow.
02/1993 to 02/2015
Operations Manager Goode Companies City, STATE,
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Reviewed shift reports to understand current numbers and trends.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Supervised [Number] employees on [Type] shift, overseeing efficiency of [Task] and [Task].
  • Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
  • Maintained cleanliness and organization of [Type] workspace, working closely with employees to systemize tasks.
  • Promoted positive customer experience through day-to-day supervision and management of [Type] facility.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Scheduled employees for [Timeframe] shifts, taking into account customer traffic and employee strengths.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained new employees on proper protocols and customer service standards.
  • Managed [Number] team members across [Number] departments, resulting in approximate $[Number] increase in annual revenue.
  • Reported issues to higher management with great detail, resulting in [Result].
  • Built loyal account base and long-term business relationships with [Type] accounts.
  • Managed daily operations of [Type] organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
Education
Expected in to to
:
Missouri Valley College - Marshall, MO
GPA:
Expected in to to
:
Illinois - Ullin, IL,
GPA:
Expected in 05/1991 to to
High School Diploma:
Poplar Bluff High School - Poplar Bluff, MO
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Missouri Valley College
  • Illinois
  • Poplar Bluff High School

Job Titles Held:

  • Operations Manager
  • Direct of Maintenance
  • Operations Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: