Operations Manager Resume Example Company Name

OPERATIONS MANAGER

Professional Summary

Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

Work History

Company Name- Operations Manager
City, State08/2020 - Current

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Maximized productivity and management systems by establishing specific goals and managing operations.
Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
Managed and allocated staff and material resources to meet production goals.
Implemented policies and standard operating procedures for continuous improvement.
Generated comprehensive reports regarding incidents, events and important business matters.
Forged and cultivated productive relationships with community members and potential partners.
Oversaw day-to-day operations, including supervising [Number]-person team across [Number] sites.
Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Responded to events, including network outages and issues related to circuits, websites, vendors and telecoms.
Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
Maintained constructive client and vendor relationships.
Verified compliance with best business practices throughout organization.

Company Name- Special Events Coordinator
City, State02/2019 - Current

Staffed events by maintaining roster of available personnel and reliable service providers.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions.
Greeted patrons and participants at events to guide guests to locations and answer questions.
Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
Coordinated schedules and timelines for all events.
Accurately calculated and processed expenses during and after events.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Selected and ordered décor and event materials.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Managed event logistics and operations, including support staff, vendor services and volunteers.
Planned large-scale events such as trade shows, conferences, and meetings.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
Attended bridal industry events to promote services and build relationships with prospective vendors.

Company Name- Business Owner
City, State09/1997 - 03/2021

Put together realistic budgets based upon costs and fees for effectively operating business.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Reconciled daily sales, returns and financial reports with Quickbooks Pro.
Remained up-to-date on current trends and attended over [Number] trade shows per year to view and purchase products for resale.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Applied human resources expertise to optimize hiring, training and performance.
Trained and motivated [Number] employees to perform daily business functions, including [Task] and [Task].
Capitalized on social media platforms such as [Brand] to increase market awareness and recruit sales agents.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.

Company Name- Photographer
City, State09/1997 - 02/2019

Completed complex photo shoots involving large-scale performances at indoor and outdoor venues.
Performed advanced computer processing of images for assignments.
Scheduled and booked locations for complex photo shoots, working collaboratively with clients, models and stylists.
Photographed high-quality images for both print and internet distribution.
Selected and set up appropriate props, backdrops and lighting.
Adjusted, modified and networked photos using digital and computer manipulative applications.
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.

Skills

Budgeting and forecasting
Work flow planning
Procurement and sales
Search Engine Optimization
Staff Management

Cost reduction and containment
Project Management
Budgeting
Advanced training in Word and Excel

Education

Cohoes High SchoolCity, State06/1988High School Diploma

Resume Overview

School Attended

Cohoes High School

Job Titles Held:

Operations Manager
Special Events Coordinator
Business Owner
Photographer

Degrees

High School Diploma

Operations Manager Resume Example

Resume Score: 80%

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