Results-driven public safety professional with an 11-year progressive career in 9-1-1 operations, employee development and team building. Highly adept in planning, coordinating and executing successful projects and performance expectations. Track record of improving operational stability and efficiency through effective leadership tactics and cutting-edge technologies. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
IAED EMD, EFD, EPD Certified - Graduated High Honors EPD, EFD
NENA Center Supervisor Certification
NENA SOP Development Class
PSTC CTO Certified
AWR-209 Working with the Media: A Course for Rural Responders
ICS 100, 200, 232, 317, G-300, G-400, 405, 700, 800, 802
2015 Iowa Team Telecommunicator of the Year Member
Committed to being a lifelong learner and will continue to learn and teach every aspect of public safety, leadership and NG9-1-1 technologies
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