Livecareer-Resume

Operations Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Advanced Operations Manager offering over 5 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Skills
  • Work flow planning
  • Business operations
  • Staff management
  • Organized
  • Employee relations and conflict resolution
  • Detail-oriented
Work History
12/2016 to Current
Operations Manager Genuine Parts Company North Lauderdale, FL,
  • Implemented policies and standard operating procedures for continuous improvement
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings
  • Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates
  • Managed and allocated staff and material resources to meet production goals
  • Ensured compliance with best business practices throughout organization
  • Boosted team performance with enhanced employee evaluation processes
  • Generated comprehensive reports regarding incidents, events and important business matters
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
  • Developed project management roadmap to define project objectives, timelines and milestones
  • Maintained constructive client and vendor relationships
11/2015 to 01/2016
Office Manager Puc National Burbank, CA,
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Completed bi-weekly payroll for 5 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Handled all incoming business and client requests for information.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Created reports and presentations.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Maintained computer and physical filing systems.
  • Prepared vendor invoices and processed incoming payments.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
05/2014 to 11/2015
Cook Salvation Army Usa Pittsburgh, PA,
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Verified proper portion sizes and consistently attained high food quality standards
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Mentored staff in expectations and parameters of kitchen goals and daily work
10/2007 to 10/2013
Lead Counselor Maximus, Inc. Overland Park, KS,
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data
  • Determined and recommended methods to address improvement opportunities
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
  • Received incoming calls and messages and addressed or triaged phone requests
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
Education
Expected in 12/2020
Master of Science: Human Resources Management
Colorado State University - Fort Collins, CO
GPA:
Expected in 05/2006
Associate of Science: Criminal Justice
Kaplan University - Davenport, IA
GPA:
Expected in 01/2019
Bachelor of Science: Human Services
Colorado State University - Fort Collins, CO
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Colorado State University
  • Kaplan University
  • Colorado State University
Job Titles Held:
  • Operations Manager
  • Office Manager
  • Cook
  • Lead Counselor
Degrees
  • Master of Science
  • Associate of Science
  • Bachelor of Science

Similar Resume

View All
Operations Manager
Operations Manager
Operations Manager