Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

PLEASE STOP USING JessicaClaire@GMAIL. THIS IS NOT YOUR EMAIL ADDRESS!! It is and has been mine. And I am getting all the things you sign up for with it. Seasoned Operations Manager and talented leader with 35 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

  • PLEASE STOP USING JessicaClaire@GMAIL AS IT IS NOT YOUR EMAIL ADDRESS. Project development and life cycle
  • Supply Chain Management
  • Risk analysis and management
  • Work flow planning
  • Policies and Procedures Implementation
  • Team Leadership
  • Budgeting
  • Employee relations and conflict resolution
  • Project planning and development
  • Safety Program Development
Work History
Operations Manager, 04/2021 - Current
Genuine Parts Company East Longmeadow, MA,
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Provided exceptional customer service to customers, increasing customer loyalty 100%.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Operations Manager, 03/2013 - 02/2021
Genuine Parts Company El Mirage, AZ,
  • Fostered relationships with vendors to promote positive working relationships.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Modified and directed project plans to meet organizational needs.
  • Managed projects from procurement to commission.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Adhered to industry practices, company standards and safety protocols in work.
  • Restocked inventory, completed cycle counts and assisted with full audits.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
  • Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
  • Supervised and trained custodial staff in cleaning and maintenance of facilities and premises.
  • Scheduled, directed and supervised external contractors in maintenance and upkeep of [Number] buildings.
  • Arranged corporate and office conferences for company employees and guests.
Senior District Manager, 03/1986 - 01/2016
Gannett Co. Inc. Cottonwood, AZ,
  • Hired and trained 100's new employees in 30 years.
  • Eased team transitions and new employee orientation through effective training and development.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
  • Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Prepared containers for long-distance shipping and coordinated transportation with contractors.
  • Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
  • Handled emergency spills and environmental cleanup requests with organized approach.
  • Monitored contaminated area to determine scope of hazard and progress of cleaning efforts against targets.
  • Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Scheduled repair and preventive maintenance of vehicles and other equipment.
  • Monitored safe operations by conducting field safety audits.
  • Optimized compliance with state and federal regulations related to shipment of Chlorine, Sulfur Dioxide, Bleach, Muriatic acid, 50%Caustic, and Other Hazardous Chemicals.
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
  • Resolved maintenance and repair issues for vehicles and equipment.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Reviewed and analyzed forecast data to determine and address inventory needs.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Completed physical inventory counts each month.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Recognized, documented and advised on removal of hazards.
  • Escorted inspectors and answered questions about facility operations.
  • Led training courses for employees at all levels.
  • Wrote reports outlining safety issues and potential correction options.
  • Collected samples of air, water and other fluids to check compliance with tolerances.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Inspected facilities for adherence to fire, hazard and safety guidelines.
  • Developed safety training procedures and authored manuals for distribution to staff members.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
High School Diploma: , Expected in
Glynn Academy - Brunswick, GA

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