Operations Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Advanced Operations Manager offering over 6 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

  • Budgeting and forecasting
  • Management information systems
  • Supply Chain Management
  • Risk analysis and management
  • Work flow planning
  • Policies and Procedures Implementation
  • Team Leadership
  • Relationship Development
  • Project planning and development
  • Operations management
  • Natural leader
  • Staff Management
  • Fluent in Somali and English
Work History
01/2017 to Current
Operations Manager Genuine Parts Company Fort Lauderdale, FL,
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Oversaw bin fulfillment services and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Managed and allocated staff and material resources to meet production goals.
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Achieved average of 170k units a day and 98% completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Interfaced with eight department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
09/2016 to 01/2017
Supervisor Trainee International Paper Company Anaheim, CA,
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
  • Promoted diligence and culture of safety for drivers and warehouse operations.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Filled in for the days when the supervisor was gone.
  • Trained, coached, and motivated existing and new staff members.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Started up and shut down processing equipment.
08/2015 to 09/2016
Manager Securitas Security Services Usa, Inc. Tigard, OR,
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Directed system updates to boost productivity and control recordkeeping errors.
  • Managed scheduling and task delegation for 72 member warehouse team.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
  • Built a well-trained and motivated warehouse team
  • Onboarded, trained and managed warehouse staff with strong record of meeting schedule and performance goals.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
05/2015 to 08/2015
Lead Yakima Valley Memorial Hospital Yakima, WA,
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Trained employees on equipment operation and safety protocols.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Acted as liaison between company departments and warehouse teams.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Adhered to industry best practices for warehousing, material handling and documentation.
  • Double checked records, daily reports and inventory transactions to identify and correct variances.
  • Oversaw daily operations and shipping and handling processes.
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
  • Maintained excellent performance standards while working in hot warehouse environment.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Created and enforced detailed organization processes to increase quality service standards.
Expected in 06/2012
High School Diploma:
Dagahaley Secondary School - ,

Graduated with honors.

Become a student tutor in Math, English, and Swahili.

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Resume Overview

School Attended
  • Dagahaley Secondary School
Job Titles Held:
  • Operations Manager
  • Supervisor Trainee
  • Manager
  • Lead
  • High School Diploma