operations manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated Operations Manager, dedicated to employing proven methods and technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Experienced in managing multiple teams and coordinating projects involving multiple teams. Experienced with equipment procurement, instillation and maintenance. Multiple years of operations experience well versed in working with outside contractors and vendors to build solid lasting business relationships.
Skills
Goal Setting
Policies and Procedures Implementation
Problem-Solving
Contract Review and Recommendations
Planning and Implementation
Logistics Oversight
Solutions Development
Cost Reduction and Containment
Incidents Management
Maintaining Compliance
Multidisciplinary Collaboration
Workforce Training
Operations Monitoring
Process Improvement Strategies
Performance Monitoring
Systems Implementation
Decision Making
Staff Training
Multi-Unit Operations Management
Inventory Management
Team Leadership
Staff Management
Staff Training and Development
Management Team Building
Process Improvements
Department Oversight
Operations Oversight
Originality and Creativity
Focus and Follow-Through
Policy Development and Enforcement
Quality Assurance
Training Management
Resource Allocation
Hiring and Onboarding
Supplier Monitoring
Experience
Operations Manager, 05/2014 to Current International Paper Company – Edinburg, TX,
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Improved morale and management communication by creating employee recognition and rewards practices.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Oversaw financial management, budget management, accounting and payroll activities.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Evaluated invoices and shipping paperwork for accuracy and compliance.
Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Replenished inventory to maintain par levels.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Conferred with subordinate managers each day to assess needs and optimize activities.
Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
Maximized transition efficiency and planned and executed physical relocation of furnishings and wiring placement.
Laboratory Technician, 06/2002 to 05/2014 Aclima – Millbrae, CA,
Collected, labeled and stored lab samples according to laboratory specifications.
Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Handled administrative tasks for laboratory staff and overall operations.
Prepared test samples and obtained and recorded test data in accordance with standards.
Communicated with outside parties and laboratory management regarding test results.
Prepared project files for compliance with operating procedures.
Developed specific methods for more difficult and critical tests for special applications.
Assisted and instructed other laboratory technicians.
Completed lab tests and communicated results to supervising staff.
Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
Audited specimen integrity and identification classifications to maintain accurate records.
Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
Updated tracking software with processes, errors and corrective actions.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Limited discrepancies by accurately handling, storing, transporting and submitting urinalysis samples.
Produced technical reports detailing pH and moisture percent saturation from saturation paste and EC.
Production Worker, 04/2001 to 06/2002 Sandridge Foods – Morton, IL,
Set up and operated production equipment according to daily work orders and safety procedures.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Moved items between machines, conveyors and transport equipment to meet production needs.
Examined final products for conformance with quality and design standards.
Operated hand trucks, forklifts and scissor lifts.
Unloaded and sorted products and transported items to proper locations.
Weighed and loaded orders according to project specifications.
Accomplished production goals by working with speed and accuracy.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
Weighed and mixed ingredients according to project specifications.
Calibrated and adjusted equipment using calipers, micrometers, height gauges, protractors and ring gauges.
Diligently maintained safety and quality standards.
Completed product assembly according to standardized procedures.
Recognized defective material and reported issues to management.
Adjusted controls or stopped machines and opened holding devices to correct problems.
Store Manager, 02/1996 to 03/2001 Byrne Dairy Stores – Newark, NY,
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Resolved customer problems by investigating issues, answering questions and building rapport.
Oversaw storewide merchandising benchJessicas to maintain operational excellence.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education and Training
: General Studies, Expected in 1996 to Lewis And Clark Community College - Godfrey, IL GPA:
High School Diploma: , Expected in 05/1995 to Shawnee Mission East High School - Prairie Village, KS GPA:
Activities and Honors
Member, Alumni Association NESA (National Eagle Scout Association)
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.